Clinical Technology Product Owner

CVS Health
121d$130,295 - $260,590

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Clinical Services & Solutions technology team is seeking a Clinical Technology Product Owner. This role requires a strategic thinker who leverages data-driven insights to inform product vision, translates business objectives into actionable plans, and champions innovation in a fast-paced environment. As a product owner, you will harness data-driven insights to shape and evolve the product vision, translating complex business objectives into clear, actionable plans. You’ll own and prioritize the product backlog, safeguard the integrity of features and components, and collaborate daily with cross-functional teams—including Engineering, Design, and key business stakeholders. This is a high-impact role where you’ll drive measurable outcomes through product OKRs aligned with broader business goals, strengthen technology execution, and foster stakeholder engagement. You’ll champion innovation, promote accountability, and lead with vision in a fast-paced, agile environment—empowering teams to deliver exceptional experiences for our Medicare members.

Requirements

  • 7+ years required experience as a product owner, product manager, business analyst, or similar role on an agile team.
  • 5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment.
  • 5+ years of experience overseeing end-to-end feature delivery, from requirements definition through launch and post-release optimization.

Nice To Haves

  • Experience with marketing technologies, sales enablement, and customer engagement workflows and systems.
  • Familiarity with customer data platforms (CDPs), data lakes, and real-time analytics pipelines.
  • Familiarity with agile/collaboration tools like Rally, Jira, SharePoint, Confluence, Adobe Analytics, Figma.
  • Ability to drive cross functional teams to alignment in the midst of ambiguity.
  • Strong negotiation, organizational, management, analytical and people skills.
  • Data-driven decision making and quantitative analysis skills.
  • General understanding of core software engineering concepts, including cloud technologies, DevOps, AI/ML.
  • Advanced oral and written communication skills, influencing stakeholders across levels.

Responsibilities

  • Collaborate with Product Managers to define strategy, conduct market research, maintain an aligned roadmap, and bring the customer perspective into features and experiences.
  • Builds and aligns roadmaps for your features or suite of features and provides recommendations to leadership on scope based on priorities and overall product vision.
  • Effectively communicates the product vision to team members.
  • Defines team goals/metrics aligned with broader product objectives, and develops feature-level measurement plans to evaluate progress towards outcomes, aligned with business objectives.
  • Builds, prioritizes, monitors, edits, and maintains the flow and quality of the Team Backlog to provide teams with clear intent and ensure the delivery of business value, product health, and customer satisfaction.
  • Ensures that all backlog items, plus dependencies, are entered and maintained in the work management tool.
  • Provides input for testing through well-written user stories with thorough acceptance criteria.
  • Supports testing, deployment, release, and post-release activities.
  • Sets high-level direction for a quarter/planning increment, manages dependencies, and provides transparency to execute upon planning and prioritized features.
  • Ensures that incremental learnings from product delivery are prioritized in the backlog.
  • Uses performance data to identify issues and develop new insights and hypothesis about product health.
  • Tracks team metrics that contribute to product OKRs, socializes progress and consistently reinforces objectives.
  • Collaborates closely with engineering, design, architecture, operations and other team members using agile practices.
  • Leads the team to produce the product or experience demo and presents to stakeholders.
  • Serves as the point of contact for feature delivery and works directly with other Product Management, Delivery, and/or business roles as needed to ensure broader alignment with the Epic/initiative.
  • Sets a positive culture by growing, coaching, and setting expectations on ways of working for team members.
  • Mentor peers in execution best practices and optimize workflows for scalability and impact.

Benefits

  • Affordable medical plan options.
  • 401(k) plan (including matching company contributions).
  • Employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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