Clinical Technology Product Owner - Interoperability

CVS Health • Hartford, CT

16d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Clinical Services & Solutions technology team is seeking a Clinical Technology Product Owner. This role requires a strategic thinker who leverages data-driven insights to inform product vision, translates business objectives into actionable plans, and champions innovation in a fast-paced environment. As a product owner, you will harness data-driven insights to shape and evolve the product vision, translating complex business objectives into clear, actionable plans. You’ll own and prioritize the product backlog, safeguard the integrity of features and components, and collaborate daily with cross-functional teams—including Engineering, Design, and key business stakeholders. This is a high-impact role where you’ll drive measurable outcomes through product OKRs aligned with broader business goals, strengthen technology execution, and foster stakeholder engagement. You’ll champion innovation, promote accountability, and lead with vision in a fast-paced, agile environment—empowering teams to deliver exceptional experiences for our members.

Requirements

• 7+ years required experience as a product owner, business analyst, or similar role on an agile team
• 5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment
• 5+ years of experience overseeing end-to-end feature delivery, from requirements definition through launch and post-release optimization
• Bachelor’s degree or equivalent work experience.

Nice To Haves

• Experience with marketing technologies, sales enablement, and customer engagement workflows and systems
• Familiarity with customer data platforms (CDPs), data lakes, and real-time analytics pipelines.
• Familiarity with agile/collaboration tools like Rally, Jira, SharePoint, Confluence, Adobe Analytics, Figma
• Ability to drive cross functional teams to alignment in the midst of ambiguity
• Strong negotiation, organizational, management, analytical and people skills
• Data-driven decision making and quantitative analysis skills
• General understanding of core software engineering concepts, including cloud technologies, DevOps, AI/ML.
• Advanced oral and written communication skills, influencing stakeholders across levels.

Responsibilities

• Product Vision, Strategy, and Roadmaps • Collaborate with Product Managers to define strategy, conduct market research, maintain an aligned roadmap, and bring the customer perspective into features and experiences.
• Builds and aligns roadmaps for your features or suite of features and provides recommendations to leadership on scope based on priorities and overall product vision.
• Effectively communicates the product vision to team members.
• Defines team goals/metrics aligned with broader product objectives, and develops feature-level measurement plans to evaluate progress towards outcomes, aligned with business objectives.
• Backlog Ownership, Work Definition, and Prioritization • Builds, prioritizes, monitors, edits, and maintains the flow and quality of the Team Backlog to provide teams with clear intent and ensure the delivery of business value, product health, and customer satisfaction.
• Ensures that all backlog items, plus dependencies, are entered and maintained in the work management tool.
• Translates business requirements into actionable technical backlog.
• Responsible for defining user stories, prioritizing the team backlog, and ensuring the conceptual and technical integrity of features or components for the team.
• Provides input for testing through well-written user stories with thorough acceptance criteria. Through leading refinement sessions, they provide detailed feedback on completed user stories to ensure quality has been achieved by validating that the story meets the acceptance criteria.
• Supports testing, deployment, release, and post-release activities. They will work directly with engineering and others to optimize the working team model and ensure alignments across higher-level epics or requirements.
• Sets high-level direction for a quarter/planning increment, manages dependencies, and provides transparency to execute upon planning and prioritized features.
• Ensures that incremental learnings from product delivery are prioritized in the backlog.
• Trend Monitoring, Product Performance & Value • Uses performance data to identify issues and develop new insights and hypothesis about product health (including product usage, technical health, customer feedback, and other sources as appropriate).
• Tracks team metrics that contribute to product OKRs, socializes progress and consistently reinforces objectives.
• Cross-Functional Teaming and Stakeholder Management · As a part of the cross-functional team, collaborates closely with engineering, design, architecture, operations and other team members using agile practices.
• Leads the team to produce the product or experience demo and presents to stakeholders.
• Serves as the point of contact for feature delivery and works directly with other Product Management, Delivery, and/or business roles as needed to ensure broader alignment with the Epic/initiative.
• Develop the Team and Shape Culture · Sets a positive culture by growing, coaching, and setting expectations on ways of working for team members. This is done through providing actionable feedback, investing time in junior team members, and continued collaboration.
• Mentor peers in execution best practices and optimize workflows for scalability and impact.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees