Clinical Team Social Worker - MSW Required

About the position

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Social Worker (SW) provides and coordinates a wide range of social services including psychosocial support to patients and their families.

Responsibilities

• Performs and documents psychosocial assessment.
• Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.
• Assists other clinical staff in understanding family dynamics and significant social and emotional factors related to health problems.
• Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions.
• Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.
• Participates in the development of the individualized Plan of Care and participates in Case Conferences.
• Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff.
• Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education.
• Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support.
• Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care.
• Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan of Care with Bereavement staff.
• Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning.
• Provides emotional support for patients and families facing serious illness.
• Coordinates educational and outreach services relevant to the social services - palliative care interface.
• Facilitates bereavement and holiday support groups for children and adults.
• Recruits volunteers through community networking activities and marketing efforts.
• Trains, assigns, supervises and evaluates patient/family care volunteers.

Requirements

• Master's degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in.
• Employees working in Georgia require current Georgia LMSW or LCSW.
• Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting.
• Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients: Hospice and Palliative care.
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system.
• Experience in children, family, and group modalities.
• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload.
• Able to remain calm, professional, troubleshoot and intervene with patient/family crisis situations.
• Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility.
• Excellent communication (verbal and written) and interpersonal skills.
• Ability to work in a team environment and intervene appropriately.
• Mobile Driver - Valid driver's license and automobile insurance per Company policy.
• Ability to travel to off-site locations.
• Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility.