Clinical Team Manager, Adult Services

Greater Nashua Mental Health•Nashua, NH

35d•Hybrid

About The Position

Greater Nashua Mental Health is looking for a Clinical Team Manager to clinically and administratively manage teams within the Community Support Services Department. Responsible for the Team’s performance on KPI’s, including productivity expectations and paperwork completion. Oversees the professional development of direct reports. Expands Evidence Based Clinical Practices within the department, spearheads and champions quality initiatives, and refines clinical practice guidelines, processes, and procedures within the department.

Requirements

Master’s Degree in Counseling, Social Work, or related field
Licensed or licensure eligible in NH
3 to 5 years related work experience
Familiarity with community resources
Excellent organizational skills
Ability to coach / teach effectively
Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff
Strong collaborating skills, and an ability to work effectively both independently and as part of a team
Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
Excellent communication and interpersonal skills
Ability to multitask, and be flexible with regard to workload and assignments
Ability to problem solve and exercise judgment
Knowledge of Microsoft Office products (Email, Word, EXCEL)
Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy

Responsibilities

Provides weekly one (1) hour individual supervision to master's level therapists (four (4) to six (6) individuals). Completes all documentation of the supervision sessions in a timely manner
Prepares for and facilitates weekly team meeting (1 hr), weekly Therapist meeting (1 hr) weekly Leadership Meeting (1 hr), weekly Community Based Services (CBS) staff meeting (1 hr), and Community Support Services (CSS) department meeting (1.5 hr every other month)
Provides supervisory consult to team members as needed as well as ad hoc support to staff for crisis management including guidance around completing IEA’s and CD revocations. Also provides supplemental counseling to members of clients’ support systems (e.g., family members)
Provides a minimum of six (6) hours per week of psychotherapy for individuals, groups, and/or families, as well as case management services
Completes treatment plans, Adult Needs and Strength Assessments (ANSA) and Case Management Care Plans (CMCP) by the required due date listed in EMR and supports and monitors staff doing the same
Completes all 6-month reviews within a two (2) week window at the end of each review period, and completes all other documentation within three (3) business days (with the first day being the dates of service/completion) and supports and monitors staff doing the same
If working a hybrid schedule, maintains a standard schedule of working on site at a GNMH location 3 days (24 hours) a week
Provides internship and/or licensure supervision, as appropriate based on credentials
Performs other duties or special projects as required or as assigned

Benefits

Choice of 2 health insurance plans
Health Reimbursement Arrangement
Health Plan Opt Out Benefit
Health Savings Account
Flexible Spending Account
Dental Insurance
Vision Insurance
Group Life and AD&D Insurance
Short and Long Term Disability
Accident & Critical Illness Insurances
403b Retirement Plan with Agency Match
Employee Assistance Plan
Generous Earned Time Off
Paid Extended Sick Time
10 Paid Holidays + your birthday!
Bereavement Leave
Tuition Reimbursement
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program