Clinical Team Manager - BHCP
About The Position
Riverside is seeking a Clinical Team Manager for our Behavioral Health Community Partner team! Community Partners are healthcare and human service organizations that partner with Accountable Care Organizations to integrate and improve health outcomes for members with complex and long-term medical and behavioral needs. We seek to improve member experience as well as continuity and quality of care by fostering communication and coordination across medical, behavioral health, and social service needs, along with long-term services and supports. We help people to live in the community independently and provide appropriate treatment and recovery support for individuals with complex behavioral health conditions. The Clinical Team Manager directly supervises a team of Care Coordinators, Lead Care Coordinator, nurses, and interns. In consultation with the Program Director, they will implement and monitor the adoption of program-wide policies and guidelines, plan Program initiatives and oversee daily operations of the Behavioral Health Community Partners Program: ensuring operational integrity, efficiency, and optimal performance. In the Program Director's absence, the Clinical Team Manager assumes responsibility for essential duties and functions that are applicable and necessary.
Requirements
- Experience with Medicaid and contract management desired.
- Excellent communication, interpersonal and organizational skills required.
- Strong computer fluency in Microsoft Office and web-based productivity tools, especially Excel and Word required.
- At least two years of experience with software applications and integrated IT systems and data management/ reporting skills required.
- Valid driver's license and regular access to a reliable vehicle required.
- One of the following required; RN with BH Expertise, LICSW, LMHC, LMFT, LADC I, Licensed Psychologist, LCSW.
- Two years of experience in managerial/supervisory or operations environment in multi-disciplinary health related setting or other complex environment.
- Working knowledge of member eligibility verification, benefits/services, claims management, and quality management functions required.
Benefits
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts - both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Social Assistance
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
