Clinical Team Assistant - HHA Department

Croí HealthNorwell, MA
15d$23 - $28Onsite

About The Position

Croí Health is a mission-driven, non-profit organization providing home health, palliative, hospice, and wellness services across 27 communities, from Milton to Plymouth. Consistently earning five-star CMS ratings, we lead with innovation, quality, and heart. Join us and make a difference every day—because here, caring is more than what we do, it’s who we are. As a Clinical Team Assistant for our Home Health Aide team, you will assist HHA Managers and support the clinical staff to improve communication and ensure quality patient care. You will act as the key link between clinicians and clinical managers. The schedule for this position is 40hrs per week, 8am-4:30pm Mon-Fri.

Requirements

  • High school diploma or Bachelor's degree or prior administrative or CTA experience
  • Minimum of two years of office (clerical) related experienced required, in a health care setting strongly preferred.

Nice To Haves

  • Prior experience as multi-disciplinary scheduler preferred

Responsibilities

  • Assures scheduling is done on a timely basis (daytime, evening, weekends and holidays).
  • Ensures appropriate assignment of new admissions and resumptions of care in consultation with managers.
  • Adjusts schedule to meet expected productivity.
  • Projects daily staffing needs.
  • Coordinates staff’s daily workload, assuring continuity of care.
  • Serves as a scheduling resource to team members, Intake Department, Phlebotomy Department and patients.
  • Provides clerical support to clinical managers and clinical staff (i.e., meeting minutes, letters, flyers, faxing, etc.).
  • Assures service satisfaction through appropriate communication with staff, patients and Intake Department.
  • Ability to work 40 hours per week, Monday - Friday 8am-4:30
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