Clinical Support Technician 2

University of Rochester • Lanesborough, MA

120d • $19 - $26

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Requirements

• High School diploma and 1 year of related experience required.
• 2 years of college education leading to an Associate degree preferred.
• Or equivalent combination of education and experience.
• Familiarity with medical terminology preferred.

Responsibilities

• Ensures the appropriate labeling and timely delivery of lab specimens to the correct department within the hospital.
• Investigates missing and/or inappropriately labeled specimens.
• Answers phones, greets patients, and reports results to physicians and nursing staff.
• Provides coverage for general administrative duties, such as filing and mail delivery as needed.
• Accessions specimens into computer system.
• Enters patient and billing information into the Omega computer system for outpatient specimens.
• Triages specimen processing according to grossing priority.
• Resolves specimen discrepancies in a timely manner, including contacting physicians and physician offices for information.
• Cleans and stocks the gross room, including running the dishwasher and stocking the gross stations.
• Supplies the gross room with liquid nitrogen.
• Provides the gross room personnel with supplies necessary to perform ancillary studies.
• Maintains awareness of when such studies are required.
• Monitors refrigerator/freezer temperatures.
• Disposes of 'red bag trash' from gross room.
• Performs daily maintenance of frozen section area, including changing staining solutions, taking temperatures of refrigerator and cryostats, stocking supplies, cleaning work area, and scheduled vacuuming of cryostats.
• Completes the corresponding documentation of procedures on the Frozen Section Room QA sheet.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1-10 employees