Clinical Support Tech

Health Alliance of Hudson ValleySuffern, NY
105d

About The Position

The Clinical Support Tech greets all patients and visitors entering the department.

Requirements

  • Minimum two years of experience in a clinical setting, either in an acute hospital setting or medical office.
  • Knowledge of basic patient care functions.
  • Scheduling and registration experience required.
  • Computer skills required.
  • Strong organizational skills are essential.
  • Excellent customer service skills necessary.

Responsibilities

  • Ensures that all patients have a prescription; if needed, contacts the schedulers or MD office to obtain it.
  • Assists the nursing and technical staff with preparing patients for their procedure (ie: direct them to changing room, or restroom.)
  • Assist patients with scheduling appointments with the Coordination of Care department.
  • Handles scheduling issues with the Coordination of Care.
  • Distributes patients' paperwork to appropriate area, notifying the area of the patient's arrival.
  • Registers patients for scheduled procedure.
  • Collects and documents any co-payments that may be due at time of service.
  • Enters requisition orders as needed.
  • Provides CDs and/or faxes reports to MD offices upon request.
  • Monitors the supply of patient robes.
  • Responsible for obtaining previous mammography/breast US images and reports from other imaging facilities for comparison.

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What This Job Offers

Industry

Hospitals

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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