Clinical Support Tech

Health Alliance of Hudson Valley • Suffern, NY

105d

About The Position

The Clinical Support Tech greets all patients and visitors entering the department.

Requirements

• Minimum two years of experience in a clinical setting, either in an acute hospital setting or medical office.
• Knowledge of basic patient care functions.
• Scheduling and registration experience required.
• Computer skills required.
• Strong organizational skills are essential.
• Excellent customer service skills necessary.

Responsibilities

• Ensures that all patients have a prescription; if needed, contacts the schedulers or MD office to obtain it.
• Assists the nursing and technical staff with preparing patients for their procedure (ie: direct them to changing room, or restroom.)
• Assist patients with scheduling appointments with the Coordination of Care department.
• Handles scheduling issues with the Coordination of Care.
• Distributes patients' paperwork to appropriate area, notifying the area of the patient's arrival.
• Registers patients for scheduled procedure.
• Collects and documents any co-payments that may be due at time of service.
• Enters requisition orders as needed.
• Provides CDs and/or faxes reports to MD offices upon request.
• Monitors the supply of patient robes.
• Responsible for obtaining previous mammography/breast US images and reports from other imaging facilities for comparison.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees