Clinical Support Specialist

Chimes•Bethlehem, PA

16h•$17•Onsite

About The Position

In this role, the Clinical Support Specialist has the responsibility to work cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person. This position ensures that all referrals are processed quickly and efficiently, and that appointment scheduling is efficient and accurate. This position provides prescriber support, as approved. This position has oversight of all processes involving client records from data entry to release of information to archiving.

Requirements

Education: High School diploma or equivalent
Experience: One year experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry
Licensure/Certifications: None Required
Clearances: Child Abuse Clearance, Criminal clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion list
Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

Responsibilities

Responsible for processing all new referrals and securing insurance eligibility verifications
Responsible for the transmittal of referral information to the appropriate person or service within the agency
Responsible for data entry of all referral information in electronic record
Responsible for scheduling all court-ordered evaluations
Responsible for processing all new referrals and securing insurance eligibility verifications
Responsible for the transmittal of referral information to the appropriate person or service within the agency
Responsible for data entry of all referral information in electronic record