Clinical Support Manager

Sojourner House • Pittsburgh, PA

3d

About The Position

Are you a leader that cares about others and creates strong relationships? Do you have a passion for helping clients and getting them the best support for their recovery journey? If so, you need to join our team to lead our Recovery Support Specialists who provide care for our women with children program.
This position coordinates the Recovery Support component of a “women with children” residential program and oversight for seeing that there is sufficient coverage 24 hours a day/7 days a week. Trains and monitors staff performance; orders facility supplies, and makes suggestions for program and facility improvement. The Direct Care Supervisor provides primary oversight of maintenance of residential apartments and common areas. Responsible for medication monitoring and training of staff. Maintaining inventory of all operating supplies and orders as necessary. Functions as a Recovery Support Specialist when the schedule requires. The work involves meeting quality assurance standards, licensing, credentialing and regulatory compliance, and achieving program and client outcome goals as applicable to women experiencing problems related to substance abuse, life skills, and parenting.

Requirements

• BS Degree in human services preferred but not required.
• At least one year of paid experience required
• Two years’ experience in residential facility management, staff supervision, or equivalent combination of training and experience related to Drug & Alcohol or residential programs preferred.
• The ability to engage staff and clients in a professional and courteous manner along with the ability to prioritize and manage multiple tasks.
• Able to interact and obtain initial information from the clients while maintaining a positive, professional, and client-focused manner with a diverse population.
• Strong leadership and organizational skills, and ability to develop effective teams and build consensus.
• A demonstrated understanding of the dynamics of child development and family addiction and mental health issues
• Model and support clients and staff in health and wellness activities and with using healthy coping skills.
• Support organization’s mission with a sensitivity of cultural diversity and workplace harmony.
• Ability to maintain a positive, solution-focused demeanor when responding to conflicts or problems.
• Ability to acquire Act 33/34 & FBI clearances (employer reimbursed - after contingent job offer.)
• Must obtain annual TB (PPD) testing (employer reimbursed - after hire.)
• Valid driver's license

Responsibilities

• Coordinates the Recovery Support component of a “women with children” residential program
• Oversight for seeing that there is sufficient coverage 24 hours a day/7 days a week
• Trains and monitors staff performance
• Orders facility supplies
• Makes suggestions for program and facility improvement
• Provides primary oversight of maintenance of residential apartments and common areas
• Responsible for medication monitoring and training of staff
• Maintaining inventory of all operating supplies and orders as necessary
• Functions as a Recovery Support Specialist when the schedule requires
• Meeting quality assurance standards, licensing, credentialing and regulatory compliance, and achieving program and client outcome goals as applicable to women experiencing problems related to substance abuse, life skills, and parenting.

Benefits

• Sojourner House, Inc. offers a competitive salary and excellent benefits.
• You'll receive ongoing training so you can follow best practices and maintain a strong program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager