Clinical Support Coordinator - Night Shift - ER / ICU Techs
About The Position
As a Clinical Support Coordinator, you are at the heart of the organ and tissue donation process. Your responsibilities will include: Obtaining informed telephone authorization and conducting comprehensive medical and social history risk assessments with families of patients who authorize donation. Collaborating directly with clinicians to perform medical screenings on patients to determine donation eligibility. Case management of all aspects of tissue cases and shared organ cases, ensuring seamless transitions and effective case completion. Providing accurate, timely information to both internal and external stakeholders.
Requirements
- Post-secondary training or education in a relevant field is required. Bachelor’s degree is preferred, but other healthcare backgrounds will be considered (ICU Tech, ER Tech, LPN, Medical Assistant, etc.).
- Strong case management & communication skills with a commitment to providing compassionate support to donor families.
- Excellent data entry & computer skills are required. Experience with one or more electronic medical record systems is preferred.
- The ability to multitask in a fast-paced, mission-driven environment.
Nice To Haves
- Experience with one or more electronic medical record systems is preferred.
Responsibilities
- Obtaining informed telephone authorization and conducting comprehensive medical and social history risk assessments with families of patients who authorize donation.
- Collaborating directly with clinicians to perform medical screenings on patients to determine donation eligibility.
- Case management of all aspects of tissue cases and shared organ cases, ensuring seamless transitions and effective case completion.
- Providing accurate, timely information to both internal and external stakeholders.
Benefits
- Competitive compensation including shift differential and overtime
- 100% employer paid health, dental, and vision insurance for our employees and dependents
- Annual health savings account contributions
- Paid pet insurance
- Annual bonuses for performance and retention
- Generous paid time off and holiday pay
- Professional development and growth opportunities
- A mission-driven, supportive work culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
