CLINICAL SUPPORT, CMA -RIDGESIDE OB/GYN

GALEN MEDICAL GROUP PC•East Ridge, TN

20h•Onsite

About The Position

Galen Medical Group, offering various medical specialties in the Chattanooga region, is seeking qualified Certified Medical Assistants for Ridgeside OB/GYN. The group's mission is to enhance community health through excellent care delivered with wisdom, compassion, integrity, and a commitment to technology, education, and scientific inquiry. This role involves collaborating with providers to assess patient needs and assist in delivering quality medical care.

Requirements

Promote the mission, vision, and values of Galen Medical Group
Maintain confidentiality of all patient, medical, financial, and legal information
Report to work on time and as scheduled
Wear identification during work hours
Represent the organization in a positive & professional manner
Ability to handle difficult situations involving patients, physicians, or others in a professional manner
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
Comply with all organization policies and standards regarding ethical business practices
Participate in performance improvement and continuous quality improvement activities
Attend regular staff meetings and in-services as directed by your manager
Consistently demonstrate the value of team concept
Ability to manage multiple and simultaneous responsibilities
Complete assignments efficiently and in a timely manner
Understands and abides by OSHA, HIPAA & CLIA standards
High School graduate or equivalent
Must be a Certified Medical Assistant from a nationally accredited institution
One year of relative medical assistant experience in the clinical setting is required if completion of a Medical Assistant program qualification is not met
Individual must be BLS trained and certified at all times
Must be computer literate
Basic Life Support certification is required
Ability to work in a fast-paced environment
Ability to multi-task and work as a team player
Excellent computer skills
Ability to follow clinical pathways and protocols
Excellent customer service skills, with the ability to handle higher-stress phone calls
Applicant must be a team player and provide excellent customer service while assessing our patient's needs efficiently
Perform all duties in compliance with Galen Medical policies, HIPAA, and OSHA standards
Pre-employment drug screen

Nice To Haves

1-3 years’ clinical medical assistant experience is preferred
Electronic Medical Record experience preferred
Previous Clinical and Phlebotomy experience is preferred

Responsibilities

Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary
Collects data accurately and ensures that all information is entered into the patient’s medical record in EHR
Prepares and stocks examination and treatment rooms
Clean and sterilizes instruments
Assists provider with minor office procedures
Schedules Outpatient testing, Procedures or Surgeries
Manages Referral process Hospital Admissions Testing and Procedures Pre-certification
Triage patient phone calls per site’s protocol
Process Prescription Refill requests per Physician’s protocol
Performs Ancillary testing: EKG, Spirometry, Cryotherapy, etc.
Laboratory testing may include Rapid Tests, Urinalysis, Bilirubin, Auto CBC, and Phlebotomy
Reviews lab and test results
Provide follow up to patient per provider’s instructions
Provide health education to the patient as needed
Performs all duties in compliance with Galen’s clinical policies and OSHA standards
Maintains clean and neat work area
Active participation in process improvement efforts
May be required to assist other team members based on office demands
Recognize and demonstrate cost-effective measures in utilization of supplies and equipment