Clinical Support Associate II

ProHealth CareOconomowoc, WI
94d

About The Position

Join our team at ProHealth Medical Group, where our Endocrinology Clinic in Oconomowoc is seeking a dedicated Clinical Support Associate (CSA) for a 0.6 FTE position (approximately 24 hours per week), serving on Mondays, Tuesdays, and Thursdays, 7:30 AM - 4:00 PM. Our culture is warm, respectful, and collaborative, providing access to cutting-edge technology, strong development resources, and educational support. As a CSA in our Endocrinology Clinic, you will partner with a multidisciplinary team—including endocrinologists, APNPs, diabetes educators, and dietitians—to support exceptional patient experiences. You will assist in patient intake, clinical support tasks, and facilitating seamless care delivery.

Requirements

  • High School Diploma or Equivalent.
  • Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program.
  • AHA BLS or ability to obtain upon hire.
  • 1 Year of experience, New graduates will be considered.

Nice To Haves

  • LPN, MA, or EMT Previous clinical experience preferred.
  • Bonus if you have endocrinology experience.

Responsibilities

  • Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group.
  • Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR.
  • Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
  • Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
  • Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
  • Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
  • Float to other departments or clinic locations as assigned by PHMG Leadership.

Benefits

  • Highly competitive pay and benefits.
  • A respectful, team-oriented environment with opportunities for personal and professional growth.
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