Clinical Supervisor- Plano, TX

Catalyst Physician Group•Plano, TX

About The Position

At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive. JOB SUMMARY The Clinical Supervisor-MA or LVN provides leadership and oversight to the clinical support team, ensuring high-quality patient care and efficient clinical operations. This exempt role is ideal for a Licensed Vocational Nurse (LVN) or Certified Medical Assistant MA) with strong clinical expertise, supervisory experience, and a commitment to patient-centered care. The Clinical Supervisor is directly accountable for clinical team performance and compliance and reports to the Practice Administrator.

Requirements

For LVNs: Current Texas LVN license in good standing
For MAs: Certification from an accredited Medical Assistant certifying body
Minimum of 3 years of clinical experience in an outpatient setting
At least 1 year of supervisory or leadership experience
Proficiency in Electronic Medical Records (EMR) systems
Current BLS certification
Strong leadership and team-building skills
Excellent communication and interpersonal abilities
High attention to detail and organizational skills
Ability to multitask and adapt in a fast-paced environment

Nice To Haves

Experience in a multi-provider clinic setting
Bilingual (English/Spanish) proficiency

Responsibilities

Supervise daily clinical workflows for one or more clinics depending on staff size, ensuring adherence to protocols and efficient patient flow.
May provide direct patient care 20-50% of the time to accommodate safe staffing.
Ensure compliance with clinical safety protocols and infection control procedures.
Interview and hire clinical staff in collaboration with the Practice Administrator
Train, mentor, and evaluate clinical staff performance
Coordinate staff schedules and assignments to meet clinic needs
Facilitate ongoing education and competency assessments for clinical staff
Monitor clinical documentation for accuracy and completeness
Ensure compliance with HIPAA, OSHA, CLIA Waiver compliance, vaccine storage and handling requirements , and state nursing regulations (LVNs)
Participate in quality improvement initiatives and audits
Address patient concerns and escalate issues as necessary
Collaborate with physicians and administrative staff to enhance patient experience
Promote a positive and professional environment for patients and staff