Clinical Supervisor

Evergreen Treatment Services & REACH•Seattle, WA

15d•$88,000 - $100,000•Onsite

About The Position

Job Summary: The Clinical Supervisor the senior leader within the Behavioral Health–Counseling department, advancing ETS’s mission by guiding clinical supervision and administrative operations, including staff management, alignment with HR policies and procedures, role optimization, and professional development of staff. The Clinical Supervisor directly supervises Lead Counselors and Counseling staff and holds final accountability for Behavioral Health-Counseling clinical decisions, staff performance, and regulatory compliance. This position is responsible for the day-to-day management of counseling services, as well as oversight of population health efforts and participant care. The Clinical Supervisor enhances organizational effectiveness by promoting strong communication and collaboration across departments and demonstrates excellence in leadership, supervision, problem solving, participant advocacy, and public relations. The Clinical Supervisor is ultimately accountable for counseling program performance, clinical quality, regulatory compliance, and staff conduct, regardless of delegated responsibilities.

Requirements

Current Washington State Department of Health Substance Use Disorder Professional (SUDP) certification required, as defined by WAC 246-811
Must meet WAC 246-811-049 criteria as an approved SUDP supervisor.
Academic training in the social service field and in the area of substance use disorder treatment is required in accordance with the qualifications for a Department of Health.
A minimum of 2 years of experience in clinical leadership or supervisory roles within a clinical setting is required.
Bachelor’s degree in social sciences, psychology, or related field required.
Minimum of 5 years prior work experience as a Substance Use Disorder Professional is required.
Ability to establish and maintain effective working relationships with participants and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
Strong interpersonal skills and verbal and written communication skills.
Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
Flexible team player, with excellent attention to detail.
Ability to maintain confidentiality and use discretion when handling highly sensitive information.
Ability to create and maintain boundaries, resolve conflict, and de-escalate issues.
Computer literate, with basic knowledge of Microsoft 365, as well as a high level of initiative in keeping current with technological changes. Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.

Nice To Haves

Masters preferred.

Responsibilities

Provide advanced clinical expertise in substance use disorder treatment, mental health resources, interdisciplinary collaboration, and systems-based practice.
Ensure coordination and effective communication between counseling, case management, administration, nursing, medical teams, and other departments to support safe, high-quality participant care.
Lead and manage daily operations of counseling services, ensuring high standards of care, compliance with ETS policies, and alignment with organizational goals.
Support population health strategies while promoting efficient workflows and a positive, supportive work environment for staff.
Provide direct participant care as needed, ensuring continuity and quality of services.
Foster interdepartmental collaboration and contribute to organizational initiatives that enhance participant outcomes and operational excellence.
Demonstrate strong leadership, problem solving, participant advocacy, and effective communication skills.
Monitor work schedules and staffing levels to meet operational objectives and align with budget.
Manage leave requests, approve timecards, expenses, and ensure adequate coverage in the counseling department.
Collaborate with other departments to address problems, share information, and enhance overall effectiveness and productivity.
Share expertise and clinical impressions with team members and trainees.
Facilitate the weekly Lead Counselor meetings.
Provide oversight of the substance use disorder treatment programming.
Ensure that participant rights are protected.
Provide clinical supervision, case consultation, and observation.
Promote growth of counseling staff in leadership, clinical excellence, participant-centered care, education, and organizational involvement.
Provide oversight and guidance to Lead Counselors regarding day-to-day clinic operations, onboarding processes, and completion of administrative and quality initiatives.
Partner with Lead Counselors on operational and clinical oversight tasks to as appropriate, while retaining final responsibility for outcomes, compliance, and corrective actions.
Establish expectations for peer audits, review aggregate findings, and ensure corrective action plans are implemented.
Participate in and or lead initiatives to promote and grow Clinic Services.
Provide comprehensive clinical management for Counseling: supervision, case consultation, and observation.
Monitor, support, and teach clinicians to meet quality and regulatory standards.
Develop professional development plans with Counselors.
Oversee the design, coordination, and evaluation of staff training and continuing education, delegating delivery as appropriate to Lead Counselors.
Maintain documentation of supervision and development plans.
Participate in disciplinary documentation processes as needed.
Manage hiring, disciplinary, and dismissal processes for direct reports.
Ensure solid onboarding of new counselors.
Make determinations regarding corrective action, performance improvement plans, and disciplinary outcomes for counseling staff.
Facilitate weekly interdisciplinary staff meetings and other trainings as needed.
Participation in care team meetings.
Attend required professional development, training, and continuing education activities.
Support the quality initiatives led by the Director of Behavioral Health or QIRM.
Assess strengths and opportunities in counseling service areas; recommend quality performance initiatives.
Ensure staff receive on-site training and consultation on quality/performance initiatives.
Implement new processes and ensure performance improvement activities are timely and effective.
Manage data review to identify improvement opportunities; recommend program changes.
Ensure counseling operations comply with internal policies, procedures, and applicable regulations.
Maintain the highest standards of professional ethics and conduct in accordance with applicable laws, regulations, and professional codes of practice.
Ensure staff comply with state and federal rules and guidelines.
Oversee training and professional development of SUDPTs per WAC guidelines.
Identify necessary changes in standards, programs, and services; recommend updates to leadership.
Responsible for needs assessment and monitoring counselor engagement in professional practice and participant care.
Serve as the primary WAC-designated clinical authority for the counseling program and ensure delegated supervisory activities meet Department of Health requirements.
Participate in the annual budget planning as advised by the Clinic Manager.
Monitor schedules and staffing to meet budget.
Monitor and approve expenditures and explain variances.
Inform the Clinic Manager of potential budget-impacting issues.
Demonstrate understanding of racial justice and social equity principles.
Commit to fostering an equitable, inclusive, and respectful environment for all ETS participants and staff.
Build and maintain respectful and effective relationships across diverse racial, ethnic, sexual orientation, gender identity, and socioeconomic backgrounds.
Support organization-wide efforts to address and dismantle systems shaped by white supremacy and settler colonialism and to strengthen community connectedness.