Clinical Supervisor Specialty Care - Physician Practice Support - FT DAYS

Sky Lakes Medical Center

10h

About The Position

QUALIFICATIONS Previous experience in managing employees and work experience in the medical office/medical clinic setting. Team leader, one who works well with others, a self-starter, a flexible and caring individual with good listening skills. Ability to communicate effectively orally and in writing; and participate and promote teamwork within the medical office/medical clinic setting. TYPICAL PHYSICAL/MENTAL DEMANDS Moderate physical and mental demands. Must work independently and collaboratively with physicians and staff. Able to prioritize tasks, manage time efficiently, and stay clear-headed under pressure. Strong problem-solving skills required. Must handle difficult situations calmly and professionally. Frequent walking and movement necessary.

Requirements

Previous experience in managing employees and work experience in the medical office/medical clinic setting.
Team leader, one who works well with others, a self-starter, a flexible and caring individual with good listening skills.
Ability to communicate effectively orally and in writing; and participate and promote teamwork within the medical office/medical clinic setting.

Responsibilities

Supervise, schedule, and coordinate clinic staff to maintain effective workflow and adequate coverage in support of continuity of care.
Manage the hiring, onboarding, training, and corrective action processes for clinic personnel in accordance with HR policies, under the supervision of the Manager.
Conduct timely performance evaluations and support the professional growth of staff through training, coaching, and compliance with required competencies.
Foster a collaborative and inclusive clinic culture by working closely with other supervisors, providers, and administrative leaders.
Coordinate and attend staff meetings to enhance communication, reinforce clinic protocols, and encourage team participation.
Monitor staff duties to ensure delivery of high-quality, compassionate care in alignment with primary care standards and patient safety practices.
Promote a positive patient experience by addressing concerns professionally, managing patient flow efficiently, and maintaining service excellence.
Identify and implement process improvements that optimize daily operations, patient scheduling, and team coordination specific to primary care settings.
Maintain accurate and compliant documentation, patient records, and operational reports in accordance with internal policies and external regulatory requirements.
Ensure readiness for state, federal, or accreditation inspections by managing documentation and supporting staff preparation efforts.
Assist the Manager in developing and implementing procedures that ensure compliance with corporate policies, regulatory standards, and quality benchmarks.
Collaborate with clinical and technical teams to oversee the use and maintenance of equipment and technologies, ensuring timely coordination of repairs, upgrades, or replacements.
Manage supply inventory and resource utilization to support cost-effective operations, including ordering and tracking medical and office supplies.
Demonstrate alignment with the organization’s mission, vision, values, and strategic priorities by actively participating in initiatives related to service quality, staff development, and continuous improvement.
Performs other duties as assigned.