Clinical Supervisor PT, Pediatrics, Mt. Juliet North

Heritage Medical Associates•Mount Juliet, TN

4d•Onsite

About The Position

Reporting to the Site Manager, this position is responsible for managing the day to day clinic operations of practices within a department. This position serves as the clinical point person for physicians, staff and patients. This position participates in new hire recruitment and oversees office specific orientation for clinical staff. This position is responsible for staffing to ensure the clinics needs are met. This position contributes to performance management by providing clinical performance feedback to the Site Manager for all clinical staff. This position serves as the liaison between providers and staff and members of administration.

Requirements

Demonstrated leadership skills
Ability to cope with busy, challenging office environment
Pleasant, professional personality
Good typing and computer skills
3-5 years’ experience office environment, preferably in the medical field
0-2 years’ experience in clinic-based nursing
Two years’ experience or training in office procedures in a medical environment
High school education equivalent required
CPR/AED-(BLS) certification
Strong leadership and organizational skills
Excellent communication (oral and written) skills
Knowledge of common safety hazards and precautions to establish a safe work environment
Skill in establishing and maintaining effective working relationship with patients, medical staff, and the public
Knowledge of the principles and skills needed for nursing to provide limited patient care and treatment
Must be able to stand for 8 to 10 hours a day
Ability to work at a desk up to eight hours/day and to undertake frequent typing, computer work and filing
Requires regular walking, bending, pushing, pulling and lifting
Must be able to lift at least 10-15lbs
Normal range of hearing and eyesight to record, prepare, and communicate appropriate paperwork

Nice To Haves

Bachelor’s degree preferred
Must possess a license to practice as Registered Nurse (preferred) in the State of Tennessee
While in the office environment-limited to no exposure to communicable diseases.
The normal routine involves no exposure to blood-borne pathogens or contaminated body fluids.
While in the clinical setting – potential exposure to blood-borne pathogens, communicable diseases, medical preparations and other conditions common to a clinical environment.

Responsibilities

Serves as a clinical point of contact for physicians and staff
Receives and appropriately and timely responds to patient issues and/or concerns
Participates in the recruitment process for clinical staff by participating in the interview process and providing candidate feedback to the Site Manager
Facilitates new hire training upon completion of general onboarding
Supervises scheduling of clinical staff and manages daily staffing needs, including call outs and may fill in during absences or times of great need
Accurately maintains time and attendance records of clinical staff, keeping overtime usage to a minimum
Ensures established clinical workflows are followed to ensure a quality patient experience
Participates in the creation of new clinical workflows, serving as a subject matter expert and assists with local implementation
Provides feedback to supervisor at clinical staff’s 90 days and during the annual review period and as needed, for performance improvement or corrective action plans
Leads clinical staff huddles and contributes, upon request from the Site Manager, during staff meetings
Leads by example by complying with all established HMA policies and procedures
Ensures clinical supply and equipment inventory are maintained for the department practice(s)
Attends required leadership development/training
May be in a dedicated staff role, dependent on the number of practices supported by position