Clinical Supervisor, Ambulatory - Immediate Care

Trinity Health•Burr Ridge, IL

About The Position

The Clinical Supervisor, Ambulatory - Immediate Care assists the departmental and clinic leadership in providing administrative and clinical leadership during shifts. The Clinical Supervisor plans and manages team members and resources to provide the highest quality patient care with trained, professional, and competent team members in the most cost-effective manner. The Clinical Supervisor oversees operational efficiency and utilization of labor resources of the assigned shift in collaboration with departmental leadership. This position has a shift of Monday - Friday, rotating days/evenings/weekends. The home site location is Burr Ridge, and the Clinical Supervisor will travel to River Forest and Tinley Park locations to support staff development and administrative functions, as needed.

Requirements

Associate's degree in Nursing from an accredited nursing program required.
Current State of Illinois RN licensure required.
A minimum of five years of experience as a Registered Nurse.
BLS/CPR certification required.
Communication skills required to lead and teach.
Ability to interact effectively with others in difficult situations.
Ability to work effectively as a team member.
Ability to promote positive working relationships and team-building skills.
Ability to check documents for errors, closely examine specimens, images, or reports is required.

Nice To Haves

Bachelor’s or Master’s degree in Nursing from an accredited nursing program.
At least three years of experience as Registered Nurse working in an ambulatory setting.
National certification.

Responsibilities

Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
Solicits feedback on customer needs by performing ongoing assessments and rounding and shares findings offering suggestions for improvement. Customers include patients, visitors, physicians, and colleagues.
Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect.
Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
Communicates current evidence-based strategies, standards of care and protocols with peers.
Participates in and contributes to system and clinic- based quality initiatives, research, development of care protocols and evidence-based activities that improve patient care and outcomes.
Works with teams to develop, implement and track results of quality improvement activities contributing to overall quality of care and regulatory requirements.
Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
Recognizes patterns and problems in a specific patient population that require evaluation.
Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum.
Critically analyzes patient cases and effectively adapts the plan of care.
Establishes regular communication patterns that facilitate the transition of care for patients and families across settings.
Understands departmental productivity measures and uses monitoring, data reports, technology and assessment tools to align staffing to clinical needs
Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Participates in and/or leads daily safety and capacity huddles

Benefits

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation.
Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states.
Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.
Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.
For more information, visit http://www.trinity-health.org.
You can also follow Trinity Health on LinkedIn.

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