Clinical SUD Manager - FT

Pioneer Human Services•Everett, WA

8d•$87,931 - $117,241

About The Position

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Clinical SUD Manage with a passion for human services. This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion. WHO WE ARE - Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024. WHAT WE OFFER At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. Compensation: New hires start between $87 930.70 and $117 240.93 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range. Benefits: Eligible after 30 days of full-time employment (minimum of 30 hours/week): Medical Flexible spending Dental Vision Additional coverage after 60 days: Life AD&D Disability Other benefits: Dependent Daycare Flexible Spending Tuition assistance (100% for bachelor's, 50% for graduate programs) Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution) Employee recognition programs Public transportation discount Employee assistance program (EAP) WHAT YOU'LL DO The Clinical SUD Manager provides quality treatment services to clients with substance use disorders using evidence-based and promising practices. The Clinical SUD Manager provides supervision to SUDPTs, SUDPs, SUD Peer Specialists, and SUD Clinical Supervisor to include review of assessment, diagnostic formulation, treatment planning, progress toward continuation of services, authorization of care, and the direct observation of delivery of clinical care. This position supervises employees and provides clinical supervision. The below requirements differentiate this position from the Clinical SUD Supervisor: 2 years of responsible leadership experience in management or supervisory positions 2 years of clinical supervisory experience

Requirements

Associate’s Degree in mental health, behavioral health, or related human services field
Credentialed with the Department of Health as a Substance Use Disorder Professional (SUDP) in the State of Washington in accordance with WAC 246-811
Meet and obtain qualifications as an Approved Supervisor in accordance with WAC 246-809-134
2 years of progressive leadership experience in management or supervisory positions
2 years of clinical SUD supervisory experience
Knowledge of electronic records management
Ability to de-escalate situations.
Ability to follow confidentiality rules and agency policies and procedures.
Willingness to work with residents who have both substance use and mental health disorders; ability to show compassion and professionalism with residents who may be angry, depressed, distraught, frustrated, suicidal, and/or under the influence of drugs and/or alcohol.
Willingness to work with individuals who have criminal histories and/or identified criminogenic risk factors.
High level of written/verbal communication, customer services skills, efficiency with independent task management and ability to show attention to detail.
Demonstrated ability to provide positive, enthusiastic, and motivational counseling and evidence-based practice intervention.
Duties require the use of standard office furniture and equipment (i.e. desk, filing cabinet, laptop computer, printer, telephone, cellular phone, fax machine, copy machine, etc.)
Proficiency in Microsoft Office Suite, Outlook, and Internet browser navigation

Nice To Haves

Bachelor’s Degree in mental health, behavioral health, or related human services field
Experience in residential treatment or outpatient treatment
Experience working with individuals with co-occurring mental health conditions and substance use disorder.
Advanced training in group process or educational programming.
If designated by the work location, employee must have a valid driver’s license, personal auto insurance, and a driver's abstract/driving record acceptable to Pioneer’s auto insurance company. Employee must meet requirements of Pioneer’s approved driver policy and guidelines.

Responsibilities

Leads, supervises, and supports assigned staff.
Implements and executes personnel management processes to support recruitment, selection, orientation, training, supervision and evaluation of program staff, volunteers, and practicum student/interns.
Completes performance management tasks and continuous feedback and coaching for assigned staff.
Ensures clinical staff meet and maintain credentialing requirements.
Ensures adequate staffing and coverage for client services and program needs.
Engages in ongoing program planning and development.
Supports maintenance, execution, and tracking of program budget.
Provides evidence-based and/or promising substance use disorder services through counseling, pyscho-educational classes, process groups, problem-solving and case management in accordance with program policy and the clients’ Individual Service Plan
Diagnoses substance use disorders in accordance with the most recently published Diagnostic and Statistical Manual (e.g. DSM-5) and ASAM requirements.
Collaborates with other Pioneer behavioral healthcare providers and community partners based upon the clients’ Individual Service Plan
Maintains and files complete and accurate documentation of all activities on a professional, self-directed basis according to applicable WACs, agency, and funder policies.
Develops and maintains working knowledge of community resources.
Assists first responders as needed (i.e. police and medical personnel)
Must be available to perform the essential functions of this job whenever scheduled to work.
Leads interdisciplinary team meetings.
Attends shift/staff meetings and actively participates in planning, coordination and communication of all types, which will contribute to the delivery of quality professional services.
Utilizes critical thinking and judgment to identify the most professional therapeutic reaction or intervention in client care.
Documents observations in daily notes in accordance with program policy
Promotes and models’ teamwork and collaboration with coworkers
Ensures client and employee safety by maintaining, cleaning, and disposing of equipment and supplies according to policy and procedures.
Provides consultation, educational presentations, and other outreach activities on behalf of Pioneer.
Maintains quality of care consistent with or exceeding standards set by federal, state, local, internal, and contract requirements.
Assists in the development of treatment methodologies and educational offerings in accordance with client needs as determined by program leadership.
Adheres to professional and ethical standards for behavioral health services.
Retrieves client and program data as needed.
Completes peer file audits to ensure accuracy and quality of documentation and services.
Develops and maintains program policies and procedures in collaboration with program leadership and Quality Assurance and Risk Management
Provides clinical supervision to SUDPTs and signs off on their work.
Actively participates in agency supervision toward obtaining and maintaining licensure, in support of evidence-based practices, and in accordance with applicable WAC and RCW requirements.
Obtains additional training required by applicable WACs and in accordance with annual training plan.
For positions in 24-hour locations, obtains and maintains a valid Washington State Food Handler's permit within one week of hire.
For positions in 24-hour locations, becomes CPR & First Aid certified within 90 days of hire (or as soon as possible) and maintains throughout employment
Represent the company Core Values, department, and self by maintaining a high degree of personal. professionalism; by conducting business with strict honesty and fairness; by avoiding all deception and trickery; and by dealing fairly with employees, customers, and competitors.
Be aware of and ensure compliance with all Company requirements and procedures and follow requirements laid out in the Company’s Business Management System.
Accept responsibility for mentorship and guidance of new and support employees; embrace and participate in the company’s Core Values and Mission programs.
Maintain a high level of self-awareness of personal skills and abilities and notify supervision of any training or assistance needed.
All other duties as assigned and required. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Medical
Flexible spending
Dental
Vision
Life
AD&D
Disability
Dependent Daycare Flexible Spending
Tuition assistance (100% for bachelor's, 50% for graduate programs)
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
Employee recognition programs
Public transportation discount
Employee assistance program (EAP)