Clinical Staff Coordinator

Spire Orthopedic Partners•Warwick, RI

1d•Onsite

About The Position

The Clinical Staff Coordinator will perform administrative tasks in an office setting providing support to our Clinical Team and reporting directly to our Manager of Clinical Operations. The Clinical Staff Coordinator will emphasize highly personalized care and help patients surpass barriers to healthcare by improving the patient/provider relationship and will be expected to contribute to our vision, purpose, and DRIVE values. The Clinical Staff Coordinator will be supporting the Clinical team in information management, analytics, team communication, inventory control, injection management and allocation, special projects, clinical schedule management as well as project management.

Requirements

Excellent computer/administrative organizational skills
EMR Systems
Practice Management System
Microsoft Suite (including Outlook, Word, Excel, Calendar, Teams)
Phone Software
Keen attention to detail
Proficient in Excel
Embracing ORI’s mission and vision through friendly and patient-oriented service
Demonstrate excellent teamwork, organizational, and communication skills
Adheres to processes, while looking for opportunities for innovation and improvement
critical thinking skills and deliberate in decision making
Able to work at a fast pace, while demonstrating patience with patients
Pro-Active, Self-Starter
Familiarity and follow through with all HIPAA compliance
Self-motivated, showing initiative to tackle critical issues, problems, and tasks
High School Diploma or equivalent
Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
Experience with Electronic Medical Records

Responsibilities

Work closely with the Manager of Clinical Operations to organize and develop processes to administer Clinic objectives.
Organize and prepare for meetings, including gathering documents and attending meetings when appropriate.
Liaison to patients, clinical team, and other internal and external departments to ensure seamless information and care delivery.
Provides information to callers or routes calls to appropriate personnel, takes messages when appropriate, and relays information in a confidential, accurate, timely and professional manner.
Manages Inventory Control Systems and record-keeping.
Manages HA Injection Control Systems, allocations, and record-keeping.
Manage email and communication tasks as assigned.
Manage clinical data and metric collection
Runs reports from data systems as requested by Manager of Clinical Operations.
Communicate all pertinent information and documentation to appropriate team members in a timely manner as directed.
Collaborates with Clinical Manager in developing and crafting Clinic SOPs, process, and protocols for dissemination to the team.
Assist in developing project plans to capture Clinical KPIs
Compliance with HIPAA and OSHA regulations and all other duties as may be assigned.
Assist with processing payroll, including tracking PTO requests, updating timecards, and monitoring attendance accuracy.
Assist with new hires to include resume tracking, phone screens, onboarding, uniform ordering and maintaining employee files.
Assist with inventory management, including receiving, reporting usages, inventory counts and ordering as needed.