Clinical Specialist

BMC SoftwareBoston, MA
Onsite

About The Position

The Psychiatric Emergency Services Clinical Specialist is responsible for evaluating, assessing, diagnosis and providing psychosocial expertise as a member of the emergency department team. The Specialist will participate as part of the emergency department team to provide additional clinical services including assistance with identification and utilization of resources, triage cases, collaborate with BEST mobile teams, assisting in the disposition of patients, collaborate with other team members including, students, nursing, residents and attending physicians. This position requires the ability to work independently in an acute care setting. This position requires the ability to work independently in an acute care setting and coordinate closely with overnight resident. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

Requirements

  • Masters in Social Work, Masters in Counseling, M.Ed, Ed.D or Masters in Psychology/PhD, PsyD by start date
  • Applicable licenses
  • Three years related experience
  • Knowledge of community resources and agencies that will benefit our patient population.
  • Advanced interpersonal skills necessary to interact effectively with various healthcare professionals and to develop & maintain effective therapeutic relationships with patients and families
  • Must be comfortable in a fast paced and dynamic work environment
  • Ability to work in an interdisciplinary team.
  • Cultural sensitivity and comfort with a wide range of racial and ethnic populations.
  • Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
  • BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

Nice To Haves

  • LICSW or LMHC
  • emergency services experience
  • sense of humor is valued
  • Bicultural/Bilingual competency a plus

Responsibilities

  • Provide clinical assessments for the emergency department psychiatry service for adult, adolescent, and child patient populations.
  • Provide evaluations to assigned patients who present in the emergency room, triage the referrals, provide disposition, resources and other clinical services as needed.
  • Collaborate with other clinical staff are share the responsibility for clinical coverage in the Emergency Department as assigned
  • Coordinate the evaluation of patient’s presenting in the emergency department with the psychiatrist on service for those deemed at risk of harming themselves or others or those presenting with complex symptomatology with psychiatric disorders.
  • Serve as a liaison to Community Behavioral Health Clinic and Justice Diversion programs for provision of services to patients.
  • Utilize crisis intervention skills in the treatment of acute patient population
  • Screen cases of neglect, abuse or other crises.
  • Serve as a liaison with related agencies for the disposition of patients who are felt to be requiring psychiatric hospitalization.
  • Completes all applications, as requested by Boston Medical Center or the Department of Psychiatry, to third party payors in order to enroll in insurance panels for reimbursement for outpatient clinic services by insurers
  • Maintains active credentialing with third party payors once included in panel.
  • Participates in data Department’s Quality Improvement Activities which may include data collection, assessment and reporting as assigned.
  • Maintains updated patient record documentation, including patient assessments, treatment plans and progress notes consistent with Department and Hospital Policy and Procedures.
  • Maintains one's credential status in the hospital; maintains updated annual licensure.
  • Contributes to the Utilization Review of patient records in the Division as assigned.
  • Contributes to the risk management activities of the Division
  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
  • Utilizes hospital’s Values as the basis for decision making and to facilitate the division’s hospital mission.
  • Follows established hospital infection control and safety procedures.
  • Must adhere to all of BMC’s RESPECT behavioral standards.

Benefits

  • medical
  • dental
  • vision
  • pharmacy
  • discretionary annual bonuses
  • merit increases
  • Flexible Spending Accounts
  • 403(b) savings matches
  • paid time off
  • career advancement opportunities
  • resources to support employee and family well-being

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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