Clinical Specialist - Atlanta, GA

Saluda Medical•Atlanta, GA

19h

About The Position

Saluda Medical is the pioneer in closed-loop Spinal Cord Stimulation (SCS), a ground-breaking SCS therapy that can measure the spinal cord’s response to stimulation and make real-time adjustments to therapy. Saluda is a global company with headquarters in Australia and offices in the United States and Europe. At Saluda, we challenge boundaries. We innovate and think beyond the conventional. We disrupt. With the passion and energy of an accomplished team of seasoned experts, our focus is to revolutionize the standard of care in the neuromodulation space by transforming the lives of patients suffering from debilitating pain. Day in the Life … The Clinical Specialist is responsible for primary clinical support in assisting sales representatives to develop new sales opportunities and accounts with physician and hospital accounts. Provide technical expertise, product demonstrations, patient care, installation and maintenance of company products. Develop and maintain relationships with physicians and staff at assigned clinical sites by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the company’s products. Possess and share superior clinical knowledge of the Company’s products, their clinical applications, instructions for use and procedural techniques. Provide technical and educational training to physicians and staff on the use of the company’s products. Provide case support, including Operating Room/Procedure support. Work with sales, marketing, and R & D personnel to communicate product, clinical and market information to appropriate Saluda personnel to support and develop product improvements. Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. Perform patient follow-up to assure customer and patient success with the implanted products. Develop and maintain business relationships with hospital personnel. Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics and surgical centers).

Requirements

Bachelor's degree or equivalent combination of education and experience
3+ years of experience in a clinical or hospital environment
3+ years of experience in implantable medical devices
Operating room experience

Nice To Haves

Driven: highly proactive, self-motivated, resilient problem solver – consistently striving to achieve goals and exceed expectations
Intelligent: quick thinker, ability to clearly understand customer needs and adapt sales approach to effectively communicate value of EVOKE
Organized: Ability to handle multiple tasks/responsibilities with ease, ensuring accuracy, efficiency to drive sales goals and objectives
Adaptable: Ability to quickly identify new opportunities or challenges and adjust strategy to remain flexible during unexpected developments

Responsibilities

assisting sales representatives to develop new sales opportunities and accounts with physician and hospital accounts
Provide technical expertise, product demonstrations, patient care, installation and maintenance of company products
Develop and maintain relationships with physicians and staff at assigned clinical sites by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the company’s products
Possess and share superior clinical knowledge of the Company’s products, their clinical applications, instructions for use and procedural techniques
Provide technical and educational training to physicians and staff on the use of the company’s products
Provide case support, including Operating Room/Procedure support
Work with sales, marketing, and R & D personnel to communicate product, clinical and market information to appropriate Saluda personnel to support and develop product improvements
Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products
Perform patient follow-up to assure customer and patient success with the implanted products
Develop and maintain business relationships with hospital personnel
Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics and surgical centers)