Clinical Specialist

U.S. Renal Care•Los Angeles, CA

10h

About The Position

The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

Requirements

Current RN or LVN/LPN license in applicable state. License must be maintained as current and in good standing.
Two (2) years experience in providing nursing care to patients on maintenance dialysis within the last three (3) years.
Must have extensive knowledge of dialysis industry standards and regulations governing ESRD facilities.
Valid driver' license in applicable state. License must be maintained as current, without restrictions and good driving record.
Excellent leadership and coaching skills.
Demonstrated analytical and problem-solving skills are required. Ability to read, analyze and write reports.
Ability to manage multiple projects and oversee multiple locations.
Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.

Nice To Haves

Previous dialysis management experience preferred.
CNN or CHN certification preferred within two (2) years of accepting position. Individuals assigned to Georgia clinics must apply for CNN or CHN certification within thirty (30) days of accepting position and obtain certification within six (6) months.
CPR certification required within 90 days of hire; CPR Trainer Certificate may be required.

Responsibilities

Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals.
Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested.
Assess and integrate clinical policy and regulatory requirements in acquired clinic(s).
Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies.
Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
Perform duties as assigned to meet the patient care or operational needs of assigned clinics.
Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals.
Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations.
Assist with developing, implementing, and improving quality and productivity goals and measures.
Work with Administrators and regional management to ensure optimal patient care and regulatory compliance.
Remain current with dialysis industry and technology.
Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics.
Knowledge of and remain current with federal, state, local laws and regulations.
Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews.
Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
Assist with developing, implementing and monitoring of clinical, education and QAPI policies.
May assist with policy/procedure revisions and dissemination of new and revised policies.
Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems.
Be familiar with all emergency equipment and emergency operational procedures.
Use appropriate safety measures including personal protective equipment as necessary.
Be familiar with OSHA regulations.
Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region.
Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management.
Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met.
Maintain a positive/collaborative relationship with physicians, state agencies and the community.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Respond effectively to inquiries or concerns.
Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices.
Review IntraLearn assignments and compliance reports; communicate results to facility management as needed.
Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education.
Perform clinical education of new hires as needed or requested.
Provide clinic based in-service programs as needed or requested.
Coordinate and conduct charge nurse training and preceptor training programs as directed.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
Effectively communicates expectations; accepts accountability and holds others accountable for performance.