About The Position

Act as the go-to clinical expert for case support, troubleshooting, and advanced product guidance Provide in-procedure consultation to physicians, offering insights on technique and product performance Deliver engaging educational conversations and hands-on demonstrations to healthcare teams and potential patients. Address customer concerns with creative, solution-oriented thinking, collaborating cross-functionally when needed Ensure accurate and timely documentation of procedural device usage and clinical data Serve as a trusted patient liaison, guiding potential patients through their entire journey—from initial consultation and education to post-procedure support—ensuring clarity, comfort, and confidence at every step

Requirements

  • Highschool Diploma, though bachelor's degree highly preferred
  • Willingness to travel regionally to support clinical needs
  • Confidence and professionalism in high-stakes clinical environments (ORs, clinics)
  • Bachelor's degree or Nursing degree
  • Minimum 2 years of experience in a clinical or patient care setting
  • Background in direct patient care (e.g., RN, medical assistant, therapist, technician)
  • Strong interpersonal and communication skills
  • Self-starter with a proactive mindset and a commitment to excellence
  • Adaptable and resilient—able to pivot priorities in a fast-paced, evolving landscape
  • Skilled in managing multiple projects and anticipating future needs

Responsibilities

  • Act as the go-to clinical expert for case support, troubleshooting, and advanced product guidance
  • Provide in-procedure consultation to physicians, offering insights on technique and product performance
  • Deliver engaging educational conversations and hands-on demonstrations to healthcare teams and potential patients.
  • Address customer concerns with creative, solution-oriented thinking, collaborating cross-functionally when needed
  • Ensure accurate and timely documentation of procedural device usage and clinical data
  • Serve as a trusted patient liaison, guiding potential patients through their entire journey—from initial consultation and education to post-procedure support—ensuring clarity, comfort, and confidence at every step

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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