Clinical Specialist Pelvic Health- Metro Detroit, MI

Medtronic • Detroit, MI

17h • $76,000 - $114,000 • Remote

About The Position

At Medtronic, you can embark on a career of exploration and innovation, contributing to healthcare access and equity. This role is within the Neuroscience portfolio, specifically the Pelvic Health Operating Unit, which focuses on improving the lives of patients with bladder and bowel control conditions through neuromodulation therapies. The Clinical Specialist supports Pelvic Health groups by providing surgical coverage, follow-up, support, troubleshooting, customer service, and education within a designated territory. While this is a remote position not tied to a physical Medtronic site, the successful candidate must reside within the assigned territory and be prepared to drive to multiple accounts throughout the region. A valid driver's license is essential, and the role also involves travel outside the territory for broader engagement. In some cases, the role may include basic market development activities.

Requirements

• High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience
• Associate’s Degree AND a minimum of 4 years of patient care/clinical experience
• Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience
• Must have a valid driver's license and active vehicle insurance policy
• Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
• Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment

Nice To Haves

• Bachelor’s or Master’s Degree
• Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)
• Clinical experience with implantable Neuromodulation products and stim experience
• Experience in servicing medical personnel on product use
• Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
• Ability to communicate effectively with sales and health care professionals
• Ability to coach others on use of products and clinical applications
• Excellent organizational skills
• Ability to prioritize under pressure
• Ability to manage multiple tasks simultaneously
• Preference will be given to qualified local candidates and candidates with Medtronic experience

Responsibilities

• Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
• Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations.
• This position is able to place an order with customer service for pending purchase orders and product replacement.
• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
• Has an understanding of all quality policy/system items that are applicable.
• Follows all work/quality procedures to ensure quality system compliance and high quality work.
• Performs other related activities, as assigned.

Benefits

• Competitive Salary
• Flexible Benefits Package
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans (Sales Incentive Plan (SIP))
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Paid sick time (for temporary employees, as required under applicable state law)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees