Clinical Specialist, Joint Replacement - San Diego

Stryker•San Diego, CA

4d•$64,900 - $90,000•Onsite

About The Position

This role focuses on developing technical and clinical expertise through hands-on support of manual and robotic procedures (based on needs of the territory). Responsibilities include assisting with pre-operative planning, case preparation, and account coordination, while building foundational customer relationships. The role involves shadowing experienced team members, supporting product demonstrations, and learning key systems and processes. On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.

Requirements

Bachelor’s degree plus 0-2 years of experience; or associate’s degree plus 4 years of professional and/or related experience; or High school diploma plus 6 years of professional and/or related experience.
Training Required: JR 101 & JR 201 MTK, MTH, MPK and JR 301, based on clinical needs of territory
Annual renewal of Mako re-certifications, based on clinical needs of the territory
Strong communication & interpersonal skills
Problem solving
Maintains composure under pressure and adapting to high-paced environments
Organizational & time management skills
Self-starter who can prioritize tasks independently
Customer focused through providing excellent service and maintaining a customer-first approach.
Mechanical aptitude & digital dexterity
Teamwork & emotional intelligence
Receptive to feedback, and able to work collaboratively
Ability to build and maintain trusting relationships
Confidence and comfortable in OR setting
Ability to lift, push, pull and carry up to 50 lbs. – required
Ability to stand for extended periods of time

Nice To Haves

Preferred to be trained on all applications available in their territory

Responsibilities

Gain competency in solo case coverage, including troubleshooting and managing basic technical components through hands-on learning and supervised case participation for manual and robotic procedures.
Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.
Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation.
Assist with account administration tasks and contribute to product demonstrations and lab logistics.
Build foundational relationships with customers through active participation in account management and support.
Engage in cross-training and collaborate with clinical and sales teams to enhance skills and support broader team effectiveness.
Complete required trainings and certifications, as determined by territory needs, to maintain a high level of expertise in product and clinical applications.
On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.
Assist in product demonstrations and lab logistics.