Clinical Solution Implementation Consultant, Patient Monitoring (Travel Position based in Iowa, Illinois or Wisconsin)
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About The Position
Lead the clinical delivery of HPM (Hospital Patient Monitoring) solutions, by collaborating with customers, Customer Project Managers, Clinical Solution Implementation Consultant (CSIC), Clinical Solution Workflow Consultant (CSWC), Technical Consultant and Sales to deliver effectively on the customer solution. Impact the use, adoption, and optimization of patient monitoring solutions at numerous Philips customer sites, while leading the overall on-site or remote delivery of clinical services (education, go-live support, troubleshooting, system optimization) and on-site third-party resources. Your role: Leverage your nursing expertise to provide clinical support to patient monitoring customers, while working closely with Philips Field Service, sales, and project management during implementation and go-live phases. Understand customer goals for their Philips solution; develop clinical plans to support solution implementation and use; and manage clinical aspects of an implementation, including workflow assessments, education plans, custom configurations, first customer use, ongoing change adoption, and optimizing complex monitoring solutions. Determine customer solutions/software configuration, and education needs by understanding clinical implications of networks and clinical informatics system implementations to design and deliver equipment and application teaching for patient monitoring across critical care, emergency, peri-operative, telemetry, NICU/PICU, and general care areas. Communicates project progress, issues, and system improvements to internal and on-site delivery resources, facilitates client deployment and onsite resource coordination, and assists customers by creating CSIC or CSWC-led learning and clinical objectives. Provide an exceptional client experience through in-person or digital learning environments for clinical, technical, operational, or strategic services, solutions, education, or training. Conduct QMS-compliant planning, implementation, evaluation, and revision of learning services, education, and training courses. Provides a secure and supportive learning environment for students to express ideas, apply knowledge, provide feedback, and evaluate progress.
