Clinical Site Manager - Oak

Terros Health•Phoenix, AZ

17d•$75,000 - $84,000•Onsite

About The Position

Clinical Site Manager – SMI & Integrated Care Lead with Heart. Support Growth. Deliver Exceptional Care. We’re looking for a Clinical Site Manager to join our Oak Health Center in Phoenix — where integrated care and compassion meet every day. 💙 This is a licensed clinician role — LCSW, LPC, or LISAC, required. You’ll guide a multidisciplinary team serving adults with Serious Mental Illness (SMI) and co-occurring disorders, ensuring every service we provide meets the highest standards of care. At Terros Health, leadership means creating the space for people and care to thrive. You’ll model clinical excellence and accountability while mentoring BHTs and clinicians to grow in both confidence and skill. With a focus on quality, consistency, and compassionate, evidence-based care, you’ll make sure your team has the supervision, feedback, and resources they need to succeed. 💙 Outpatient | Full-time | Monday–Friday 💙 Salary: $75K–$84K + Sign-on Bonus 💙 Bilingual Pay Differential + Full Benefits + 4+ Weeks PTO 💙 Location: Oak Health Center, near 44th Street If you’re a licensed clinician ready to lead with purpose and help others grow, we’d love to meet you. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring an Arizona Licensed Clinician for our CLINICAL SITE MANAGER position in Phoenix, AZ. Location: Near 44th St/ Oak Schedule: Full-Time, 40 hours/week Oak Health Center SMI Experience Preferred Experience Treating Co-Occurring Disorders Preferred

Requirements

Behavioral Health Experience Required
3 Years of Supervisory Experience Preferred
(Master’s degree, i.e., MA, MC, MSW, in a Behavioral Health Field)
Arizona Licensed: LCSW, LPC, or LISAC in Good Standing
Must possess a Master’s degree in a related discipline, i.e. MA, MC, MSW, Arizona behavioral health license (other than LBSW)
Must pass background check in accordance with Terros Health and DCS requirements including, but not limited to, no restraining orders within the last 10 years.
Must pass DCS Central Registry check without any disqualifying events.
3 to 5 years’ experience or equivalent combination of experience and education
Must have ability to perform First Aid or CPR as necessary and appropriate.
Knowledge in use of Electronic Health Records - NextGen a plus.
Experience working with diverse populations
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.
Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
Must pass a TB Test, Drug Screen and Background Check
Knowledge of DSM-IV, DSM-V and SMI diagnoses, psychopharmacology, substance abuse, addictions, recovery, relapse prevention, and 12-step treatment philosophy.
Knowledge of the principles of cultural competency and adherence to its philosophy.

Nice To Haves

SMI Experience Preferred
Experience Treating Co-Occurring Disorders Preferred
Minimum of three years of supervisory experience in a behavioral health setting preferred
Independently licensed clinician preferred.

Responsibilities

Implements the policies and clinical management procedures established for the facility
Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards
Creates a climate which promotes quality treatment for each member
Manages the clinical staff
Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual.
Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff.
Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements.
Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care.
Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary. Works cooperatively with site staff to resolve identified issues at the site level.
Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members. Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations.
Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives.
Orients new staff directly or via delegation.
Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information.

Benefits

Full Benefits, including 401K
Generous PTO/PST (4+ weeks in Year 1) PLUS Holidays & 1 Floating Holiday
AZ Licensure Reimbursed When Renewed as a TH Employee (See Policy)
Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Floating Holiday each calendar year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential