Clinical Site Manager - South Mountain

Terros Health • Phoenix, AZ

102d • $70,000 - $84,000

About The Position

Terros Health is pleased to share an exciting and rewarding opportunity for a Clinical Site Manager working at our South Mountain Health Center location in Phoenix, AZ. Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life! If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Hope, Health and Healing, we encourage you to apply! HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.

Requirements

• Must possess a Master’s degree in a related discipline, i.e. MA, MC, MSW, Arizona behavioral health license (other than LBSW).
• Must pass background check in accordance with Terros Health and DCS requirements including, but not limited to, no restraining orders within the last 10 years.
• Must pass DCS Central Registry check without any disqualifying events.
• 3 to 5 years’ experience or equivalent combination of experience and education.
• Minimum of three years of supervisory experience in a behavioral health setting preferred.
• Independently licensed clinician preferred.
• Must have ability to perform First Aid or CPR as necessary and appropriate.
• Knowledge in use of Electronic Health Records - NextGen a plus.
• Experience working with diverse populations.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
• Excellent oral and written communication skills.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a TB Test, Drug Screen and Background Check.
• Knowledge of DSM-IV, DSM-V and SMI diagnoses, psychopharmacology, substance abuse, addictions, recovery, relapse prevention, and 12-step treatment philosophy.
• Knowledge of the principles of cultural competency and adherence to its philosophy.

Nice To Haves

• SMI Experience Preferred
• Experience Treating Co-Occurring Disorders Preferred
• 3 Years of Supervisory Experience Preferred

Responsibilities

• Implements the policies and clinical management procedures established for the facility.
• Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards.
• Creates a climate which promotes quality treatment for each member.
• Manages the clinical staff.
• Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual.
• Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff.
• Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements.
• Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care.
• Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary.
• Works cooperatively with site staff to resolve identified issues at the site level.
• Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members.
• Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations.
• Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives.
• Orients new staff directly or via delegation.
• Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information.

Benefits

• Multiple medical plans - incl. a no premium plan for employees and their families.
• Multiple dental plans - incl. orthodontia.
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support.
• 4 Weeks of paid time off in the first year.
• Wellness program.
• Child Care Support Program.
• Pet Insurance.
• Group life and disability insurance.
• Employee Assistance Program for the Whole Family.
• Personal and family mental and physical health access.
• Professional growth & development - including scholarships, clinical supervision, and CEUs.
• Employee perks and discounts.
• Gym memberships.
• Tuition at GCU and University of Phoenix.
• Car rentals.
• Bilingual pay differential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees