Clinical Shift Coordinator RN-Oncology Full Time Days

Northwestern Memorial Healthcare • Lake Forest, IL

20d • Onsite

About The Position

The Clinical Shift Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. A clinically competent, registered, professional nurse who prescribes, delegates and coordinates nursing care to the hospitalized patient through the nursing process of assessment, planning, intervention, implementation and evaluation. Effectively interacts with patient, significant others, and other health team members, while maintaining ANA standard of professional nursing practice. This nurse functions in a leadership, overseeing daily unit operation, staff, and care delivery, utilizing a staff focused leadership model.

Requirements

• 3 Years RN experience
• Licensed RN in the State of Illinois
• American Heart Association Basic Life Support (BLS)
• Telemetry competency
• Basic computer knowledge.
• Ability to communicate effectively in English, both verbally and in writing.
• Excellent customer service skills.
• Consistently works within the framework of the Illinois Nurse Practice Act and ANA Standards of Nursing Practice.
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.

Nice To Haves

• 2 or more years in relevant clinical specialty
• Graduate of an accredited school of Nursing, with BSN.
• Certification such as CV-RN, CHFN, CCRN, PCCN, NE-BC, etc. required within 2 years

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides direction or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Interacts effectively with others, respects diverse opinions and styles, acknowledges the assistance and contribution of others.
• Uses organization and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work, improve and grow services we provide.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
• Maintains awareness of unstable, complex or high-risk patient conditions throughout the shift.
• Ensures appropriate assignment of care based on staff competency and patient acuity.
• Coordinates and monitors patient care to ensure patient safety.
• Collects, analyzes and organizes patient care data for the unit.
• Oversees that staff are in compliance with regulatory standards.
• Ensures adaptation of services as needed to reflect age, culture, gender, race, national origin, religion, etc.
• Oversees documentation of key critical elements for patient care and national patient safety goals (restraints, verbal orders, abbreviations, etc.)
• Ensures initial patient orders are received by end of shift.
• Demonstrates knowledge of staffing requirements for unit and ensures compliance with staffing matrix each shift. Consults with manager when variances are anticipated.
• Oversees accurate completion of daily charges to ensure unit receives all appropriate revenue.
• Contributes to cost reduction and supports initiatives that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes.)
• Oversees staff scheduling per unit and NM guidelines.
• Documents appropriate staffing information and justification in API each shift.
• Checks staff time keeping on shift and oversees compliance with time and attendance policies.
• Oversees occurrence on shift and reports to Nursing Leadership and risk management as appropriate.
• Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
• Ensures accurate accounting of unit equipment.
• Demonstrates effective oral, written, and listening skills with staff, physicians, patients and families.
• Keeps all appropriate parties informed in a timely manner and understands "chain of command" accountability.
• Makes leader rounds on assigned staff routinely and consistently.
• Provides input to and may assist with organization of staff meetings. Conducts staff huddles on shift.
• Collaborates with educator and manager to ensure appropriate and complete orientation of new staff. Identifies appropriate preceptor and assigns schedule to new staff.
• Participates in unit and NM based teams, work groups and/or committee or governance council. Demonstrates willingness to give 100% and voluntarily assists others.
• Keeps staff on shift informed of unit initiatives and incorporates outcomes of the team/unit work into practice.
• Ensures all RN’s, PCA’s perform as a team in order to complete work on time and take uninterrupted breaks.
• Partnership with Clinical Placement Nurse in a timely manner and with a positive and flexible attitude.
• Is responsible for "welcoming spirit" for unit by anticipating patient and resource needs.
• Develops open, functional working relationships with other units/physicians by understanding complexity of different stakeholders; has a house wide perspective.
• Promotes an atmosphere of team accountability for the Unit/Department.
• Performs leadership rounds on all patients and assists Clinical Manager during weekdays as needed.
• Contributes to annual employee performance evaluations and is present when evaluation is given.
• Conducts formal staff rounds with assigned group of staff on a consistent basis at frequency identified by Manager. Follows up with all new employees on shift as identified by Manager.
• Contributes to completion of disciplinary action; may cover this independently with staff member under the approval of Clinical Manager. Provides feedback to Manager for development plans that are specific for staff they lead.
• Demonstrates ability to coach staff effectively using leadership skills.
• Participates in interview process for candidate positions on his/her shift.
• Uses retention strategies to recognize and reward staff on shift.
• Serves as Observer to ensure completion of annual competencies of staff on his/her shift.
• Participates in quality improvement initiatives for unit and as appropriate for position. Displays knowledge of PI process.
• Supports staff to incorporate EBP/research findings into practice at the bedside.
• Oversees environment of care and regulatory readiness with all regulatory bodies.
• Is a shift leader and is accountable for hardwiring evidence based and unit specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET.)
• Monitors for improvement of chart audit findings at employee level and provides follow-up.
• Other duties and responsibilities as assigned

Benefits

• We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. please visit our Benefits section to learn more.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees