Clinical Services Specialist

Easterseals Serving Chicagoland and Greater Rockford•Rockford, IL

1d•Onsite

About The Position

EMBRACING ABILITIES. EXPANDING POSSIBILITIES. At Easterseals Serving Chicagoland and Greater Rockford (ECR), we are committed to two often interconnecting pillars of work: early learning and disability. Through these pillars, we transform the lives of early learners and individuals of all abilities through access to expert educational, family, and community support. As an affiliate of America’s largest nonprofit health care organization, we have proudly served the communities and families of Chicagoland and Greater Rockford since 1936. For more information about our organization, please visit us online at www.eastersealschicago.org. The Clinical Service Specialist (Part-Time) provides direct clinical and therapeutic services to individuals and families, with an emphasis on autism assessments, social skills development, and evidence-based interventions. This role helps design and lead group and individual programs, conducting training to parents, family members, caregivers, and professionals, monitoring progress using robust data collection methods, and ensuring high-quality documentation. The Clinical Service Specialist has a significant hand in outcome evaluation and quality improvement, contributing to both clinical care and program operations. This position is based at our Easterseals Rockford location, 303 N. Main St., Suite 511, Rockford, IL 61101.

Requirements

Master’s degree (preferred) in Social Work, Psychology, or related field.
Excellent organizational and communication skills.
Proven ability to work collaboratively in a multidisciplinary team.
At least three years of direct experience working with individuals with autism spectrum disorder and their families.
Valid driver’s license.
Auto insurance.
Reliable vehicle.
Proficient in multitasking in a fast-paced, dynamic environment.
Strong interpersonal skills and comfort working with diverse populations.
Competence in managing numerous projects independently and efficiently.
Must have the ability to work well with all levels of the organization.
Strong verbal and written communication skills.
Outstanding organization skills, with rigorous attention to detail.
Technologically adept – comfort, familiarity, and ability to learn and use a variety of computer applications. Intermediate-level knowledge of Microsoft Word, PowerPoint, Teams, Outlook, Excel, and Canva. Ability to use internet browsers and video conferencing.
Ability to collect, organize, and analyze basic program and clinical data for reporting and quality improvement.
Willingness to adapt and pitch in as needed to meet evolving program goals.

Nice To Haves

Demonstrated experience in outcome monitoring or data-driven program evaluation is a plus.

Responsibilities

Coordinate and conduct autism assessments and screening, documenting results and ensuring timely follow-up.
Complete and manage intake and referral processes using the TAP database, ensuring data accuracy and completeness.
Organize and facilitate social theater groups, reviewing intake packets and assigning participants to appropriate cohorts.
Prepare clear, timely progress notes for each group and individual sessions.
Develop, distribute, and analyze participant satisfaction surveys, synthesizing results to inform future programming.
Plan and deliver RUBI Curriculum sessions with parents, tracking attendance and session outcomes.
Work with families to develop individualized, goal-oriented parent training and consultation plans; monitor and report progress over time.
Design and present autism trainings on a range of topics for families, staff, and community members.
Attend and contribute to quarterly TAP meetings, sharing insights from service delivery and data analysis activities.
Create and distribute the monthly “What’s On TAP” E-Newsletter, using engagement metrics to refine content.
Participate in ongoing staff development and continuing education.
Collaborate with the team to analyze service outcome data, produce summary reports, and participate in program quality improvement initiatives.
Reports directly to and collaborates closely with the Program Manager II on program development, data review, and quality assurance initiatives.
Maintains open communication for mentorship and feedback, supporting professional growth and alignment with program goals.
Schedule and manage group sessions, including initial start dates and future programming.
Track participant interest and attendance trends; anticipate actual participation while promoting full engagement.
Promote inclusive practices that reflect diversity, equity, and inclusion in all client interactions and service delivery.
Document program schedules, attendance, and outcomes for internal reporting and grant compliance.
Flexible hours may be required to accommodate program needs.
Complete all other duties as required by program and organizational needs.