Clinical Services Nurse - Registered Nurse - Pediatric Plastic Surgery

Duke University•Durham, NC

51d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Clinical Services Nurse - Registered Nurse - Pediatric Plastic Surgery Job Location - Duke University Hospital Job Hours 1. 0 FTE position, Monday-Friday, 8am - 5pm. Job Summary The Pediatric Plastic Surgery Clinical Service Nurse collaborates with members of the healthcare team to enhance patient care by providing evidence-based clinical care and patient / family education to patients. The Clinical Service Nurse is a dynamic and positive role model for nursing staff.

Requirements

Graduate of an accredited BSN program
Current unrestricted RN license issued by or recognized by the NCBON
Minimum 12 months applicable RN clinical experience is required
OR equivalent combination of relevant education and/ or experience
Knowledge of professional nursing theory, clinical practice standards, and scope of a nurse clinician role.
Able to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others.
Able to use sensory and cognitive functions to process and prioritize information, perform health assessments, treatment, and follow-up.
Able to use fine motor skills
Able to record activities, document assessments & interventions; prepare reports and presentations
Able to use computer and learn new software programs
Able to provide leadership in clinical area of expertise and in meeting organizational goals
Able to navigate the Hospital and DUHS to provide clinical expertise to specific patient populations
Able to withstand prolonged standing and walking with the ability to move or lift at least fifty pounds
Able to remain focused and organized

Nice To Haves

Prefer RNs with CPN

Responsibilities

Phone calls
Triage post-operative questions or concerns
Triage non-surgical questions or concerns
Troubleshoot management of surgical concerns
Provide results to patients (e.g. labs, imaging)
Follow-up with patient results (e.g. labs, imaging)
Follow-up with DME companies (re: supplies)
Assist with medical/supply refills
Paperwork
Supplies (communicating with DME companies)
Certified letters of medical necessity (CMNs), written standard orders
Patient letters and forms (accommodations re: surgery, management)
FMLA paperwork
School forms
Prior Authorizations
Starting, completing, and following up
Communicating with pharmacies
Communicating with insurance providers
Post-operative suture removal
Post-operative catheter removal
Patient Family/Education
Provider Education
Post-operative care of surgical patients for nurses in DCT
Clinic flow/triage/troubleshooting for nurses in CHC
Review reasons for visits with patient/family and communicate delays when providers occupied
Schedule, change, and cancel appointments as needed
Schedule, change, and cancel ORs as needed
Pre-operative teaching
Organizing and scheduling pre-operative testing for patients as needed
Placing orders
Assisting with medication refills