Clinical Services Manager - Behavioral Health Service Line

University of Arkansas System • Little Rock, AR

2d • Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Department: ICE | BHSL Clinical Staff Department's Website: Summary of Job Duties: The Behavioral Health Service Line (BHSL) Clinical Services Manager (CSM) is a clinical leadership position within the Psychiatric Research Institute (PRI) on the main UAMS campus. It is responsible for supervising and coordinating daily operations of the designated clinic/units, including patient care and clinic/unit business processes. Qualifications: Minimum Qualifications: Bachelor's Degree in Nursing (BSN) 5 or more years of experience in the field of Nursing, with 3 years nursing management/leadership experience (recent acute psychiatry experience preferred) Registered Nurse license in the state of Arkansas by the State Board of Nursing Strong interpersonal and communication skills, flexible, ability to independently problem solve Must possess strong leadership and mentoring abilities Preferred Qualifications: Master's Degree in Nursing (MSN) At least 5 years of nursing experience, and 3 years of nursing inpatient management/leadership experience (3 years of acute psychiatry experience) Scheduling for inpatient, knowledge and skill to interpret and apply clinical inpatient attendance policies Additional Information: Job Requirements: The CSM is responsible for leading, managing and mentoring 90+ inpatient staff. The CSM reports to the BHSL Senior Director of Nursing and is part of a team that supports the daily operations of the BHSL Adult Inpatient Unit and the Interventional Psychiatry Hospital-Based Outpatient Department. The CSM identifies problems impacting patient care activities and assists in the ongoing evaluation of the unit’s goals for patient care. The CSM will attend meetings and participate on various BHSL and hospital committees and will be part of a team that ensures adherence to UAMS standards of patient care. Employees in this role may be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR). Employee must successfully complete a UAMS-sponsored conflict management training (currently Level 2 & 3 Vistelar) to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within 6 months of hire. Salary Information: Commensurate with education and experience Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Adult Maltreatment, Annual TB Screening, Child Maltreatment, Criminal Background Check, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Standing, Talking, Walking Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Sitting Occasional Physical Activity: Kneeling, Lifting, Pulling, Pushing Benefits Eligible: Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. Universities University of Arkansas, Fayetteville University of Arkansas at Little Rock University of Arkansas for Medical Sciences University of Arkansas at Monticello University of Arkansas at Pine Bluff University of Arkansas at Fort Smith The University of Arkansas System eVersity Two-Year Colleges Phillips Community College of the University of Arkansas University of Arkansas Community College at Hope-Texarkana University of Arkansas Community College at Batesville Cossatot Community College at the University of Arkansas University of Arkansas Community College at Morrilton University of Arkansas Community College at Rich Mountain University of Arkansas Pulaski Technical College Other Units University of Arkansas System Division of Agriculture Arkansas Archaeological Survey Criminal Justice Institute Arkansas School for Math, Sciences, and the Arts University of Arkansas Clinton School of Public Service Arkansas Research and Education Optical Network (ARE-ON)

Requirements

• Bachelor's Degree in Nursing (BSN)
• 5 or more years of experience in the field of Nursing, with 3 years nursing management/leadership experience (recent acute psychiatry experience preferred)
• Registered Nurse license in the state of Arkansas by the State Board of Nursing
• Strong interpersonal and communication skills, flexible, ability to independently problem solve
• Must possess strong leadership and mentoring abilities

Nice To Haves

• Master's Degree in Nursing (MSN)
• At least 5 years of nursing experience, and 3 years of nursing inpatient management/leadership experience (3 years of acute psychiatry experience)
• Scheduling for inpatient, knowledge and skill to interpret and apply clinical inpatient attendance policies

Responsibilities

• Supervising and coordinating daily operations of the designated clinic/units
• Patient care
• Clinic/unit business processes
• Leading, managing and mentoring 90+ inpatient staff
• Identifying problems impacting patient care activities
• Assisting in the ongoing evaluation of the unit’s goals for patient care
• Attending meetings and participate on various BHSL and hospital committees
• Ensuring adherence to UAMS standards of patient care

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees