Clinical Services Group Manager

Becton Dickinson Medical Devices • Miami, FL

2d • Onsite

About The Position

At BD, we are seeking a highly motivated and experienced Clinical Services Group Manager to lead our efforts in integrating complex clinical practice strategies for sustained improvement of patient care. In this pivotal role, you will create and drive the implementation of customized clinical processes and systems across assigned hospitals and hospital systems, fostering positive adoption and demonstrating improved patient outcomes. We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. Manage the integration of complex clinical practice strategies for the sustained improvement of patient care.

Requirements

• Bachelor's Degree in Healthcare Administration, Nursing, or related field, with 8 years of previous related experience with direct healthcare management of large clinical organizations required.
• Excellent facilitation, presentation, project management, and MS Office Suite skills.
• Proven expertise in written and verbal communication, interpersonal relationships, consultative abilities, influencing, and relationship management.
• Ability to work well in a multi-cultural environment and matrix organization.
• Ability to relate to physicians, nurses, and senior-level healthcare managers.
• Demonstrated problem-solving and critical thinking skills.
• Extensive knowledge of BD policies, procedures, guidelines, hospital-based systems, and lean processes.
• Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, current clinical research, and governmental policies and regulations.
• Ability to manage confidential information with discretion and strict attention to detail.
• Ability to interact professionally with all organizational levels and manage competing priorities in a fast-paced environment.
• Ability to work in a team environment, including serving as a consultant to management.
• Open to extensive travel (80–90%) and long-term assignments (up to 90 days) at hospitals throughout the U.S.; should be comfortable with regular travel, flexible schedules, and adaptability beyond home region.
• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Nice To Haves

• Master's Degree or equivalent 6 years of experience preferred.
• Experience with quality performance, clinical process design, and/or sophisticated clinical pathways preferred.
• Experience managing a large clinical staff, acute pediatric experience, and PICU experience preferred.

Responsibilities

• Develop and lead process improvement initiatives to ensure positive system hospital adoption of processes and products, demonstrating improved patient outcomes.
• Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.
• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.
• Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders.
• Handle and perform other incidental duties as assigned.

Benefits

• At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .
• Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level