Clinical Services Coordinator

Atrium Health • Winston-Salem, NC

3d • $20 - $31 • Onsite

About The Position

Functions as a specialist in the area of administrative clinic services for a department, which include functioning as an expert in areas such as patient registration, scheduling, medical records, and employer directed health care compliance, and reporting requirements. Maintains a thorough knowledge of the clinic's procedures and standards. Trains and orients new staff and serve as backup/fill-in for support positions as needed. May plan and direct the work of clinic support positions. Acts in the absence of management in particular situations as directed by supervisor. Participates in clinic improvement activities and assists administration with the implementation of new/revised clinic systems and procedures. Examples of this may include transitioning to an Electronic Medical Record (EMR) system, coordinating workflow, and responding to customer inquiries. Performs a variety of registration and scheduling duties. Maintains control files on professional service compliance status, reviews records and reports for accuracy and completeness, answer inquiries. Coordinates and participates in activities involved in documenting compliance to include gathering and compiling documentation and updating patient records. Assists in the compilation of statistical reports and analyses reflecting operational activities. Maintains inventory of clinic supplies as required. Performs other related duties incidental to the work described herein. Under administrative review, coordinates and participates in a variety of administrative tasks that require the exercise of initiative and judgment. Acts as a procedural specialist in the area of administrative clinic services for the section or department.

Requirements

• High school diploma or GED equivalent with four years of related experience performing clinical duties including two years performing administrative clerical duties requiring discretion and independent judgment.
• Strong communication skills
• Supervisory ability

Responsibilities

• Functions as a specialist in the area of administrative clinic services for a department, which include functioning as an expert in areas such as patient registration, scheduling, medical records, and employer directed health care compliance, and reporting requirements.
• Maintains a thorough knowledge of the clinic's procedures and standards.
• Trains and orients new staff and serve as backup/fill-in for support positions as needed.
• May plan and direct the work of clinic support positions.
• Acts in the absence of management in particular situations as directed by supervisor.
• Participates in clinic improvement activities and assists administration with the implementation of new/revised clinic systems and procedures. Examples of this may include transitioning to an Electronic Medical Record (EMR) system, coordinating workflow, and responding to customer inquiries.
• Performs a variety of registration and scheduling duties.
• Maintains control files on professional service compliance status, reviews records and reports for accuracy and completeness, answer inquiries.
• Coordinates and participates in activities involved in documenting compliance to include gathering and compiling documentation and updating patient records.
• Assists in the compilation of statistical reports and analyses reflecting operational activities.
• Maintains inventory of clinic supplies as required.
• Performs other related duties incidental to the work described herein.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees