Clinical Services Coordinator

Carroll Institute•Sioux Falls, SD

10d•$60,000

About The Position

Carroll Institute is seeking a dedicated and mission-driven Clinical Services Coordinator to support and guide the daily operations of our clinical programs. If you're passionate about empowering individuals and families on their recovery journey and want to be part of a respected behavioral health provider, we’d love to meet you. Why Carroll Institute? Our mission is Creating pathways to a bright future — and that applies to our staff as well as our clients. As part of our team, you'll join a collaborative, supportive, and client-centered organization committed to being the provider of choice for behavioral health services.

Requirements

Master’s degree in Addictions, Counseling, Social Work, or a related human services field.
Licensed Addictions Counselor (LAC) for a minimum of 5 years. If not currently licensed in South Dakota, must be eligible for immediate SD licensure through the appropriate Board.
Minimum of 5 years of experience in direct service delivery, supervision, or program coordination within a behavioral health or substance use treatment setting.
Experience with documentation standards, electronic health records, and accreditation (e.g., CARF, DSS) preferred.

Nice To Haves

Confident, self-motivated, ambitious, eager to learn
Strong leadership and organizational skills with attention to detail and follow-through.
Excellent communication, collaboration, and problem-solving abilities.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Commitment to the agency’s core values of Professionalism, Consideration, Passion, and Collaboration.
High proficiency with Microsoft Office Suite and electronic documentation systems.

Responsibilities

Support and model the Mission and Vision of Carroll Institute.
Manage daily clinical program operations, including admissions, curriculum fidelity, compliance requirements, and census management.
Ensure confidentiality in accordance with HIPAA.
Compile data from a variety of sources to develop reports and outcome information.
Collaborate with the Management Team to promote staff growth through training and professional development.
Participate in staff and client-related meetings to support team cohesion and high-quality care.
Foster a welcoming, strengths-based environment for clients and staff.
Build and maintain strong relationships with community partners, including Treatment Courts, Federal Probation, State Parole, Probation, local referral sources, and other agencies.
Assist with Quality Assurance activities to include implementation of Administrative Rules, Contracts and Accreditation Standards.
Offer coverage for clinical staff during PTO, illness, or training.
Provide case consultation, training, debriefing, and support to team members.
Perform other duties as assigned to support high-quality service delivery.