Clinical Services Coordinator
About The Position
Performs a variety of advanced administrative and clinical operations support duties requiring substantial knowledge of the department’s services, policies, procedures, and operational workflow. Provides administrative and operational support to the department head and clinical staff to ensure the effective delivery of clinical services. Assists with scheduling, staffing coordination, billing support, and departmental administrative processes, while also providing direct support to clinical service delivery when needed. Coordinates day-to-day operational activities supporting clinical services, including scheduling of staff and clients, maintaining service calendars, and ensuring appropriate staff coverage. Provides direct support to clinical programming as needed to maintain continuity of care. Assists with administrative components of service delivery, including billing support, documentation tracking, and coordination of required forms and records. Maintains familiarity with departmental clinical operations to support staff, families, and external stakeholders with questions regarding services, procedures, and scheduling. Supports staff supervision processes by assisting with scheduling coverage, facilitating staff meetings, and coordinating staff monitoring and evaluation procedures as directed by leadership. Assists with recruitment and onboarding of staff, including coordinating interviews, initiating hiring documentation, and supporting onboarding processes. Monitors staff schedules and validates time records to support payroll processing. Oversees operational logistics within the clinical setting, including monitoring supplies, maintaining inventory, and coordinating restocking of materials needed for service delivery. Acts as a departmental liaison to Human Resources, assisting with required documentation, reporting procedures, and communication with appropriate administrative offices. Assists with departmental budget tracking and reconciliation processes, including monitoring invoices, preparing expense documentation, and supporting budget reporting as needed. Provides customer service to clients, families, staff, and visitors by answering inquiries, directing requests, and facilitating communication with appropriate personnel. Assists with departmental reporting, data tracking, and preparation of documents, presentations, and operational materials.
Nice To Haves
- Experience with ABA direct care provision for individuals with Autism preferred
Responsibilities
- Scheduling of staff and clients
- Maintaining service calendars
- Ensuring appropriate staff coverage
- Billing support
- Documentation tracking
- Coordination of required forms and records
- Supporting staff supervision processes
- Assisting with recruitment and onboarding of staff
- Monitoring staff schedules and validating time records
- Overseeing operational logistics within the clinical setting
- Acting as a departmental liaison to Human Resources
- Assisting with departmental budget tracking and reconciliation processes
- Providing customer service to clients, families, staff, and visitors
- Assisting with departmental reporting, data tracking, and preparation of documents, presentations, and operational materials
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
