About The Position

The Non-Clinical Support Queue team provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members, and brokers) and internal team members for all outpatient pharmacy benefit inquiries. The Customer Service Coordinator, Intermediate, will report to the Pharmacy Services Technician Supervisor. In this role you will sort returned mail, print and remail items in-office, maintain compliance in our communications to members and providers as well as make outbound calls.

Responsibilities

  • sort returned mail
  • print and remail items in-office
  • maintain compliance in our communications to members and providers
  • make outbound calls

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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