Clinical Services Coordinator, Intermediate

Blue Cross and Blue Shield Association • Long Beach, CA

71d

About The Position

The Care Management Department is seeking a dedicated and compassionate Clinical Service Coordinator (CSC) to join our team. The Clinical Service Coordinator will report to the Supervisor of Care Operations. The CSC will play a vital role in outreach and engagement efforts with our members, introducing them to care management services, and conducting assessments to identify their needs. The successful candidate will interact telephonically with members to assist with simple care coordination needs and facilitate connections between members and appropriate services, including internal nurse care managers, vendors, and behavioral health providers.

Responsibilities

• Conduct outreach and engagement efforts with members.
• Introduce members to care management services.
• Conduct assessments to identify member needs.
• Assist members with simple care coordination needs.
• Facilitate connections between members and appropriate services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations