Clinical Secretary - The Mary Clark Thompson Family Practice

Thompson Health • Canandaigua, NY

103d • $17 - $22

About The Position

The Clinical Secretary participates in the multi-disciplinary, team-based process of patient care via the provision of office administrative support. The Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate & timely referrals & prior authorizations as well as issue resolution. Responsible for verifying eligibility, collecting appropriate patient payments as well as ensuring compliance and appropriate maximum reimbursement. He/she must also understand, interpret and apply knowledge on multiple insurance benefits to specific patient needs. The Clinical Secretary will input, classify and manage documentation in the office's electronic medical record system. The Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office. Actively support physicians and nurses and be an enthusiastic participant in department meetings & actively identify ways to improve processes and service to patients. The Clinical Secretary functions under the direct supervision of the Practice Manager or Clinical Coordinator and under the daily guidance of providers. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.

Requirements

• High School Diploma or GED required.
• Medical terminology required.
• Medical secretarial experience required.
• Medical background required.
• Strong EMR experience preferred.
• Computer knowledge and skills including Outlook and Microsoft Office required.
• Knowledge of multiple insurance policies and administrative requirements preferred.

Nice To Haves

• Medical Administrative certification preferred.

Responsibilities

• Answer phones and schedule appointments.
• Manage referrals and prior authorizations.
• Verify patient eligibility and collect payments.
• Ensure compliance and maximize reimbursement.
• Input and manage documentation in the electronic medical record system.
• Support physicians and nurses in daily operations.
• Participate in department meetings and identify process improvements.
• Maintain confidentiality of sensitive information.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED