Clinical Scribe - CMA - Hematology/Oncology - Full-Time

Mercy Cedar Rapids•Baltimore, MD

63d•$19•Onsite

About The Position

A rare opportunity to join Hall-Perrine Cancer Center’s Hematology/Oncology team and make a difference in the lives of patients and families. This is a unique opportunity to: Work directly with Dr. Wood Partner closely with an experienced RN and an interdisciplinary care team Build your skills in a specialty area with strong mentorship and collaboration Enjoy a predictable schedule with no evenings, weekends, or on-call shifts At Mercy, you’ll find room to grow in a supportive environment where your contributions truly matter. As a key member of the Hematology/Oncology team, you will: Room and prepare patients for visits Support physicians and nurses during exams and procedures Administer oral, SubQ, and IM medications (under RN supervision) Collect and process lab specimens, perform phlebotomy, and provide test results, as directed Assist with EKGs, nebulizer treatments, and other diagnostic procedures Manage patient instructions, follow-ups, and discharge education Document visits in real time in EPIC, ensuring complete and accurate patient records Support daily clinic operations including supply management and medication requests/refills Why Mercy & the Hematology/Oncology Department? Flexibility - full-time preferred, but part-time available Growth - mentorship & professional development in a specialty field Collaboration - work within a skilled, interdisciplinary care team Connection – build relationships while making a difference This position supports Mercy’s philosophy of patient centered care by facilitating the delivery of health care services by providing knowledgeable support to the physician or provider in all aspects of patient care. This includes all interactions with patients and their families; in person during the clinic visit, telephonically and electronically. In addition, this position provides real-time charting, ensuring an accurate and completed medical record for each patient visit.

Requirements

General knowledge and understanding of anatomy, the diagnosis process, pharmacology (drug classifications, side effects, interactions) physiology, lab values, sterilization techniques and safe administration of medications.
Operational knowledge of nebulizers, spirometers, EKG machines and other medical equipment.
Ability to successfully perform venipuncture, EKGs, spirometry and other procedures as required.
Basic computer knowledge and navigation of an E.H.R.
Required: Successfully completed clinic transformation with assigned provider to include scribe training or go-live support; or hired directly into a provider area that has already implemented clinic transformation. The CMA will be trained as a Clinical Scribe immediately upon hire.
Graduate of an accredited medical assistant program required.
Medical Assistant Certification required.
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Nice To Haves

One year experience in a medical office.

Responsibilities

Prepares instruments, supplies and protective devices for exam and testing prior to the visit.
Rooms and prepares the patient for examination. This includes reviewing histories, allergies, medications, reason for visit and taking vitals.
Per established standing orders of provider, orders/administers injections, orders/collects specimens for lab testing (ex. rapid strep tests) and performs phlebotomy as needed.
Provides test results as directed by Provider.
Provides patient instruction using pre-approved patient education materials specific to the chief complaint or for the health promotion of observed behaviors known to contribute to poor health, as directed by the provider.
Prints after visit summary and completes discharge of patient from exam room. This may include scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions.
Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the provider.
Processes medication requests/changes/refills per established written protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.
Provides assistance with diagnostic procedures (ex. EKGs) and treatments (ex. Nebulizer treatments) as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.
Manages sample medication according to organizational policy and procedure.
Orders and maintains adequate but not excessive medical supply inventory.
Collects and documents urine drug screens in compliance with regulations.
Prepares the progress note for the patient visit by manually bringing in provider-built EPIC documentation tools for the following sections: history of present illness, review of system, physical exam, assessment and plan. Ensures health maintenance section (including quality reporting measures) and immunizations are up to date.
Populates patient-reported information into provider-built EPIC documentation tools for the specific disease states and preventative visits. Communicates a summary of the patient-reported information to the provider prior to entry of the room or within the room with the patient present.
Accurately and thoroughly documents the encounter with the patient as it is being performed by the provider, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by team, patient education, orders, medications, referrals, explanations of risks and benefits, and instructions for self-care and follow-up. Identify the portions of the encounter that were scribed on behalf of the provider using the scribe signature per policy.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Administer oral, subQ and IM medications under the direct supervision of an RN.