About The Position

This position supports Mercy's philosophy of patient centered care by facilitating the delivery of health care services by providing knowledgeable support to the physician or provider in all aspects of patient care. This includes all interactions with patients and their families, in person during the clinic visit, telephonically and electronically. In addition, this position provides real-time charting, ensuring an accurate and completed medical record for each patient visit.

Requirements

  • Successfully completed clinic transformation with assigned provider to include scribe training or go-live support.
  • Education sufficient to obtain required licensure.
  • Medical Assistant Certification required OR LPN/RN licensure.
  • Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
  • Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required.

Nice To Haves

  • One year experience in a medical office.

Responsibilities

  • Prepares instruments, supplies and protective devices for exam and testing prior to the visit.
  • Rooms and prepares the patient for examination, including reviewing histories, allergies, medications, reason for visit and taking vitals.
  • Orders/administers injections, orders/collects specimens for lab testing and performs phlebotomy as needed.
  • Provides test results as directed by Provider.
  • Provides patient instruction using pre-approved patient education materials.
  • Prints after visit summary and completes discharge of patient from exam room.
  • Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment.
  • Processes medication requests/changes/refills per established written protocols.
  • Provides assistance with diagnostic procedures and treatments as directed by the provider.
  • Orders and maintains adequate medical supply inventory.
  • Collects and documents urine drug screens in compliance with regulations.
  • Prepares the progress note for the patient visit by manually bringing in provider-built EPIC documentation tools.
  • Ensures health maintenance section and immunizations are up to date.
  • Communicates a summary of the patient-reported information to the provider.
  • Accurately and thoroughly documents the encounter with the patient.
  • Identifies the portions of the encounter that were scribed on behalf of the provider.
  • Follows Mercy's safety guidelines and promptly reports any unsafe conditions.

Benefits

  • Earn up to $5,000 Sign on Bonus!
  • Generous benefits package.
  • Opportunities for professional and personal growth.

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What This Job Offers

Job Type

Full-time

Industry

Ambulatory Health Care Services

Education Level

No Education Listed

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