Legacy Community Health-posted 3 months ago
Houston, TX
1,001-5,000 employees

The Clinical Scheduling Assistant at Legacy Community Health is at the forefront of revolutionizing clinic operations. By leveraging cutting-edge scheduling technologies and data-driven insights, this role ensures optimal scheduling consistency and synchronization with clinic flow dynamics. Play a pivotal role in optimizing provider schedules, utilizing emerging technologies and digital tools. Opportunity to contribute to a dynamic team environment that emphasizes innovation and continuous improvement. Engage in a mission-driven organization with a profound impact on community healthcare delivery. Empower scheduling efficiencies through real-time data analysis and agile methodologies. Collaborate with cross-functional teams to pioneer new approaches to patient care scheduling.

  • Interface with Front Desk staff, Lead Medical Assistants, and the Clinical team to optimize schedule flow.
  • Coordinate seamless communication for day-to-day and real-time patient scheduling adhering to Legacy protocols.
  • Investigate, analyze, and address scheduling inaccuracies, elevating repeated issues to key stakeholders.
  • Deploy proactive solutions for managing scheduling challenges using predictive analytics for same day or next day appointments.
  • Collaborate with Site Leadership to manage a diversified pool of providers, ensuring coverage and operational continuity.
  • Facilitate reminder calls and manage digital communications through portal messages efficiently.
  • Ensure continual updating of patient registration data, leveraging EHRS technology.
  • Participate in innovative training sessions and execute additional tasks as assigned, adopting a mindset of continuous improvement.
  • High School Diploma, with advanced certification or training in Medical Assistance or EHRS documentation.
  • Current BLS/CPR certification essential.
  • Proven experience in medical clinic settings, demonstrating proficiency with EHRS data entry.
  • Exceptional written and oral communication skills, facilitating clear and innovative dialogue.
  • Capability to work autonomously while thriving in a collaborative, tech-forward team environment.
  • Resourceful, self-driven with a knack for problem-solving and forward-thinking solutions.
  • Spanish-speaking abilities are a valuable asset.
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!
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