Clinical Sales Liaison, RN

UnitedHealth Group•Lenexa, KS

24d

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Clinical Sales Liaison, RN is responsible for patient education and sales in a hospital setting. This Clinical Sales Liaison, RN will work directly with case managers and discharge planners to process home infusion referrals within the hospital systems. This position requires sales training as directed by Regional Sales Director.

Requirements

Current, unrestricted RN license in the state of practice
2+ years of IV related clinical experience
2+ years of experience working with laptops and/or tablets - including the ability to type and talk at the same time and toggle between multiple applications
Proven effective communication and teaching skills with patients, family members, and other staff members
Ability to travel to hospital locations within Kansas City and Lenexa, KS

Nice To Haves

2+ years of home healthcare experience
2+ years of Hospital/DME/Home Care or Case Management related experience
1+ years of hospital liaison experience
1+ years of sales and customer service experience
Knowledge of the Infusion Nursing standards (INS) and nursing process
Proven ability to work autonomously, managing own workload and seeking out opportunities to expand service opportunities

Responsibilities

Provide clinical education and manage marketing services to hospital and physician referral sources to ensure awareness of Optum Specialty Pharmacy Infusion Services programs and services
Assess and coordinate, in partnership with Case Managers and Discharge Planners, home infusion services to assist with determining the plan of care administered by Optum Specialty Pharmacy Infusion Services under the direction of the patient’s physician
Provide patient and caregiver training on therapy, monitoring, and side effects; demonstrate procedure for administering therapy in the home, with a return demonstration from the patient/caregiver
Maintain and grow facility customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts
Conduct in-services and continuing education programs for referral sources and/or their support staff; partner with Regional Sales Director on presentations to current and potential accounts
Meet or Exceed quarterly revenue and referral goals