Clinical Review Coordinator

AmeritaCentennial, CO
1d$24 - $28Remote

About The Position

The Clinical Review Coordinator will support the new referral process / patient onboarding experience by assisting the Clinical Review team in gathering and obtaining missing information needed to initiate care. The Clinical Review Coordinator is a specialist intake role, which will enhance the speed and efficiency in time from receipt of referral to initiation of infusion care. This role reports to the Manager of Operations—Clinical. This is a remote position Shift: Monday-Friday 8:30am-5:30pm

Requirements

  • High School Diploma/GED.
  • State pharmacy technician licensure and PTCB certified technician credentials (CPhT, CPhT-Adv, or CSPT)
  • Required 3+ years pharmacy intake/onboarding experience
  • Excellent interpersonal skills, able to work with all levels of management and staff, good working knowledge of pharmacy terminology and process.
  • Ability to multitask in a demanding environment.
  • Excellent organizational skills and mindfulness to detail.

Nice To Haves

  • CPR+ software experience highly preferred

Responsibilities

  • Will work in List L (Clinical Review) to collect needed information for start of care.
  • Reviews referral documents and updates information in the patient’s demographics.
  • After initial clinical review, coordinates with pharmacists to obtain / gather missing information needed to initiate care. Information sources may include sales, referral sources, EMR/online portals, and verbal communications.
  • Works closely with sales partners to ensure completeness of submitted referral information.
  • Updates pharmacy team of successful provision of missing information.
  • Escalates issues to expedite dispense as necessary.
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