Clinical Review Coordinator / Remote

BrightSpring Health Services • Englewood, CO

2d • $24 - $28 • Remote

About The Position

The Clinical Review Coordinator will support the new referral process / patient onboarding experience by assisting the Clinical Review team in gathering and obtaining missing information needed to initiate care. The Clinical Review Coordinator is a specialist intake role, which will enhance the speed and efficiency in time from receipt of referral to initiation of infusion care. This role reports to the Manager of Operations—Clinical. Shift: Monday-Friday 8:30AM-5:30PM MST

Requirements

• High School Diploma/GED.
• State pharmacy technician licensure and PTCB certified technician credentials (CPhT, CPhT-Adv, or CSPT) Required
• 3+ years pharmacy intake/onboarding experience
• Excellent interpersonal skills, able to work with all levels of management and staff, good working knowledge of pharmacy terminology and process.
• Ability to multitask in a demanding environment.
• Excellent organizational skills and mindfulness to detail.

Nice To Haves

• CPR+ software experience highly preferred

Responsibilities

• Will work in List L (Clinical Review) to collect needed information for start of care.
• Reviews referral documents and updates information in the patient’s demographics.
• After initial clinical review, coordinates with pharmacists to obtain / gather missing information needed to initiate care.
• Information sources may include sales, referral sources, EMR/online portals, and verbal communications.
• Works closely with sales partners to ensure completeness of submitted referral information.
• Updates pharmacy team of successful provision of missing information.
• Escalates issues to expedite dispense as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees