Clinical Resources Development Specialist

Paradigm • Tampa, FL

66d

About The Position

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive. We’re seeking a dedicated and detail-oriented Clinical Resources Development Specialist to support our Clinical Operations Resource Support team. In this role, you’ll collaborate with cross-functional teams to develop, implement, and optimize clinical resources that empower our healthcare professionals and improve outcomes.

Requirements

• Bachelor’s Degree in Nursing or healthcare specialty from an accredited university (required); Master’s Degree preferred
• Active, unrestricted RN license preferred
• CCM certification required; CRRN or CNE/Nursing Professional Development certification preferred
• Minimum 7 years of experience managing catastrophic injury cases
• In-depth knowledge of healthcare delivery systems, standards of care for catastrophic diagnoses, and case management practices
• Proven experience in mentoring, adult learning, and skill development
• Proficient in designing and delivering engaging educational content using various instructional tools and technologies
• Ability to apply adult learning theories to practical, application-based strategies
• Excellent verbal and written communication skills
• Strong ability to simplify complex material and resolve conflicts creatively
• Experience collaborating with cross-functional teams and external stakeholders
• Intermediate computer skills including MS Word, Outlook, PowerPoint, Excel, and LMS platforms
• Ability to troubleshoot technical issues related to online learning
• Demonstrated ability to manage multiple projects independently in a fast-paced environment
• Strong organizational and prioritization skills
• Focused on continuous improvement, diversity, equity, and inclusion in learning programs
• Exceptional customer service orientation

Benefits

• PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only)
• Competitive salaries
• 5% premium bonus paid over productivity requirements
• Premium pay for catastrophic files
• Cell phone and internet reimbursement
• Mileage reimbursement (federal rate)
• 401(k) matching contributions
• Employer-paid life and disability insurance
• Flexible spending
• Employer-matched HSA contributions
• Paid time off
• Paid holidays
• Personal holiday
• One paid day per calendar year for volunteering
• Dedicated Training Department that offers an 8-12 week new hire onboarding program

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees