Clinical Resource Specialist, Wound (Raleigh, NC)

Smith & Nephew • Raleigh, NC

4d

About The Position

Clinical Resource Specialist - Wound Accountable for self-performance as outlined in annual objectives and measures; is flexible to needs of business; is technically proficient, interacts with accounts, follows organizational priorities, and has high level of professionalism. This position reports to the Clinical Business Manager and is responsible for executing the educational and clinical initiatives that supports the business objectives and field activities of the sales force. This role identifies the needs of different customer groups, analyzes the expectations, interprets key issues, and generates potential solutions. Drives adoption, safe and effective use of products in collaboration with sales, marketing and medical education programs. Reviews and analyzes customer needs assessments with AM, and DM to ensure alignment

Requirements

• Bachelor Degree in Nursing, Allied Health, Business or Healthcare related science.
• Registered Nurse, or relevant clinical
• Registered Nurse Wound Care Certification (may achieve within 1 year of hire)
• Five years acute care experience required.
• Critical Care background, Wound Care experience preferred.
• Fluent in MS Office
• Solid business acumen
• Adaptable to a fast-paced, changing environment with a positive, change agent mentality.
• Strong interpersonal skills with ability to influence and negotiate with others.
• Must be able to travel up to 80% and may include overnight and/or weekends.

Nice To Haves

• Critical Care background
• Wound Care experience

Responsibilities

• Structures a customized coverage plan in partnership/under the guidance with the CBM in assigning CRS headcount for evaluations, conversions, penetration accounts and HHA
• Participates with AM in meetings with HCPs and institution decision makers.
• Builds relationships with physicians, clinicians, and other HCPs, to identify new opportunities that advance wound care practices and knowledge.
• Influences the integration of advanced wound care into practice.
• Performs an on-going comprehensive assessment to determine field activities, customer focused-centered events/programs and ensure they contribute toward delivering the business plan/priorities and objectives.
• Works in conjunction with business partners to identify & use best practices with customer and colleagues to achieve business results.
• Maintains competency in various clinical resource utilization and business processes.
• Committed to professional development and product knowledge.
• Adapts to new situations and embraces opportunities and challenge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees