Clinical Research Officer | Diagnostic & Treatment Center

Rockefeller University•New York, NY

51d•Onsite

About The Position

The new Diagnostic and Treatment Center (D&TC) will be named the “Rockefeller University Clinical Research Center” (RCRC). The University remains committed to its mission of improving the understanding of science for the benefit of humanity through both clinical and basic research in a diverse range of biological and biomedical issues. The outpatient D&TC reflects the evolution in clinical research to outpatient studies. Overview Reporting to the Executive Director, the Clinical Research Officer (CRO) leads participant-focused research practices and is responsible for developing, implementing, and evaluating strategies to enhance participant engagement, equitable recruitment, high-quality informed consent, and the overall research experience within an outpatient diagnostic and treatment environment. Working in close partnership with medical, regulatory, and operational leadership, the CRO ensures that participant-centered principles are meaningfully integrated into the design and conduct of clinical research. The CRO also serves as a senior advisor on the design and implementation of clinical research protocols at the Diagnostic and Treatment Center (D&TC). The Clinical Research Officer shapes and advances participant-focused research practices through strategic leadership and supervision of participant engagement initiatives. The CRO enhances recruitment effectiveness, participant experience, ethical rigor, and equitable access to research participation. The role strengthens institutional research quality by ensuring participant-centered principles are embedded in the operational and strategic framework of the D&TC.

Requirements

A bachelor’s degree in life sciences, health sciences, nursing, medicine, pharmacology, or a related field is required.
Minimum of five (5) years of research experience in clinical or translational research, including significant experience in human subjects research.
Position requires in-person, onsite presence.
Demonstrated ability to supervise research compliance initiatives and implement participant-focused research practices.
Prior experience advising on clinical trial design and operational implementation in regulated research environments. Strong knowledge of Good Clinical Practice (GCP), FDA, and IRB regulations. Ability to integrate participant-centered initiatives into operational research workflows.
Familiarity with ethical standards in human research (informed consent, confidentiality). Ability to navigate challenges and make informed, ethical decisions.
Must have a passion for excellent customer service and commitment to exceptional quality. Strong interpersonal, written, and oral communication skills, along with attention to detail, are essential. Initiative and self-motivation are critical.

Nice To Haves

Advanced degree preferred.
Advanced methodological expertise in clinical trial design and implementation.
Prior experience in an academic or research institution is strongly preferred.

Responsibilities

Develops and leads the implementation of participant-focused research practices.
Establishes best practices to enhance informed consent processes, participant communication, recruitment approaches, and research experience standards.
Integrates participant-centered principles into outpatient clinical research workflows and operational procedures.
Oversees development and evaluation of participant experience metrics and quality improvement initiatives. Directs recruitment strategy development in collaboration with investigators and clinical operations.
Promotes equitable access to research participation and supports inclusive recruitment practices.
Provides oversight and guidance to the Participant Engagement and Recruitment Specialist. Advises investigators and leadership on participant-centered considerations in clinical trial design and implementation within a Diagnostic and Treatment Center model.
Assesses protocol feasibility related to recruitment, retention, and participant burden. Translates participant feedback and operational insights into continuous improvements in research processes.
Partners with medical, regulatory, and operational leadership to ensure alignment with Good Clinical Practice (GCP), FDA, IRB, NIH, and institutional standards related to participant protection.
Strengthens institutional practices related to informed consent quality, confidentiality, and ethical conduct of research. Contributes to audit-readiness and continuous compliance improvement efforts.
Other duties and special projects as assigned.