Clinical Research Coordinator

Retina Care Specialists•Palm Beach Gardens, FL

About The Position

Retina Care Specialists (RCS), in Palm Beach Gardens, FL, is now hiring an enthusiastic Clinical Research Coordinator to join our growing team. The Clinical Research Coordinator is responsible for the coordination and administration of clinical trials under the direction of the Clinical Manager, the Principal Investigator, Practice Administrator and the Research Director. The team member will implement and coordinate research and administrative procedures for the successful management of clinical trials.

Requirements

High School Diploma or GED
Knowledge of procedures and diagnostics involved in an ophthalmic examination
Willingness to participate in continuing education in the ophthalmic and clinical research fields
1 year of clinical research experience required.
Ability to pay attention to detail
Ability to maintain confidentiality
The ability to seek instruction in areas where he/she is not knowledgeable
The ability to recognize inconsistencies
Excellent interpersonal skills to work effectively with patients, patient’s family members, physicians, clinicians, administrators, and other stakeholders.
Ability to read, write, and communicate effectively in English (oral and written).
Recognize and respond appropriately to urgent/emergency situations per protocol.
Perform triage per specific office protocol procedures.
Ability to work in a dynamic, fast-paced environment.
Strong organizational, analytical, and time management skills.
Ability to use Microsoft office programs
Ability to use EMR and PM systems

Nice To Haves

Experience in ophthalmology
Bilingual English/Spanish preferred.
Depending on research focus employee will need to shift their schedule to involve traveling to conferences and seminars.

Responsibilities

Administratively and clinically manage 5-7 concurrently running clinical research trials, including data collection, data query response, and issue resolution within a timely manner.
Identify adverse events and report per protocol guidelines.
Assist in the planning and design of source documents for study protocols.
Conduct pre-study, initiation, monitoring, and close-out visits with sponsor representatives.
Provide patient care, not limited to but including greeting patients in a friendly and prompt manner, responding within appropriate time frame to patient questions and communications, escorting patients to exam rooms, verifying patient information, making necessary documentation within patient charts, discussing study protocols with patients, and ensuring correct informed consent is documented.
Work closely with physicians and doctors to update on changes in patient’s health.
Administer topical ophthalmic or oral medications.
Maintain knowledge of operation and maintenance of clinical equipment, drugs, and supplies.
Discuss study protocols with patients and verify the informed consent documentation
Dispense study medication in a professional and accountable manner following protocol requirements
Collect, process, and ship blood/urine specimens at scheduled patient visits
Schedule all patient research visits and procedures consistent with protocol requirements
Complete and maintain case report forms per FDA guidelines, and review them against the patient’s medical record for completeness and accuracy
Administer questionnaires/diaries per protocol.
Maintain HIPAA compliance for all patient information.
Adhere to all OSHA and Infectious Waste procedures.
Obtain reading center certification and perform ophthalmic imaging and special testing when applicable
Other duties as assigned.